Accolade Consumer Healthcare Experience Index

Infographic | February 5, 2020

What is the best way to identify your target market and pinpoint their pain points? Understand the industry changes impacting them most. In a recent webinar, Definitive Healthcare CEO Jason Krantz reviewed the 8 healthcare industry trends he believes will be most relevant this year—both for healthcare providers and those selling to them. This infographic captures Jason's observations:

Infographic | April 17, 2023

Businesses must recognize the importance of effective supply chain management solutions in order to optimize their operations and improve their bottom line. Explore the latest trends and solutions in supply chain management, along with the need for effective supply chain management solutions in the healthcare industry

Infographic | July 19, 2023

Discover the importance of healthcare interoperability solutions by overcoming EHR interoperability challenges that have arisen over the past decade.

Infographic | October 25, 2021

During the covid-19 crisis, any healthcare provision not directly related to the pandemic moved online. This has set off an unprecedented wave of digital transformation. Metrics tell an impressive story of innovation, where the prevalence of remote care ballooned. The plugged-in society of 2021 is more primed than ever for a paradigm shift that will see the home overtake the hospital as a venue for healthcare delivery.

Infographic | December 5, 2019

With a wealth of information available anytime, consumers and patients take advantage of online resources both during initial research and ongoing care — researching health systems and services, reading physician reviews, and participating in online forums. This isn’t surprising, considering that 89% of consumers turn to a search engine to answer health questions. To reach today’s healthcare customer, personalization and channel placement are key; in other words, you want to meet them where they are. But mastering precision marketing requires top-notch digital campaign strategy.

Infographic | May 23, 2023

Electronic medical record systems have transformed healthcare from paper-based to digital recording, improving efficiency, accessibility, and patient care.