Caregiver resources - To empower caregivers in the post-acute planning process

whitePaper | January 1, 2023

The Health and Human Services Commission’s Chief Financial Officer division is proud to offer the first edition of The Health and Human Services Commission CFO Reference Guide: An Overview of Key Financial Topics.

whitePaper | February 15, 2022

Healthcare providers are striving to deliver better experiences, all while dealing with a variety of interconnected pressures. But to quickly adapt to the changing world around them while delivering excellent experiences, providers must face challenges and digital solutions in a more holistic way. Streamlined healthcare workflows, connected data, and connected teams free up more time for patient care. Learn more on how ServiceNow enables innovation and operational excellence, leading to a better patient experience.

whitePaper | July 1, 2022

Too often health is something we try not to think about. We avoid talking about it. We put it off for another day, a better time. Then, something unexpected happens: an illness, an unfortunate incident, or even, as we’ve seen these last two and a half years, a pandemic.

whitePaper | October 21, 2021

This whitepaper reveals the role of customer operations in helping healthcare organizations deliver top-notch patient experiences, control costs, and boost efficiency — highlighting the key pillars top performers use to attain their service and back-office objectives.

whitePaper | March 4, 2020

Health leaders must understand the benefits of their investments in performance improvement projects and the impact on the organization. The traditional approach is most often to measure ROI (return on investment) and, while clearly measurable, is most often related to cost savings or increased revenue and can leave you with an incomplete story. Incorporating VOI (value on investment) enables you to quantify the intangible benefits of your projects and activities making the combination of the two a more robust indicator of project success.

whitePaper | April 28, 2022

The authors would like to express their gratitude to those who contributed to this research either by participating in the surveys carried out during the EIT Health Morning Health Talks or the in-depth interviews.