Yale New Haven Health integrates systems and saves $2.6 million annually

At Yale New Haven Health in 2010, the health system had five different electronic health record systems and variance in its common revenue cycle platform implementations. Like many health systems, Yale New Haven Health was in the process of consolidating on a single electronic health record and revenue cycle platform. It needed to reduce the budgetary waste of maintaining multiple applications, but also understood the critical need for access to data used in clinical care, compliance, billing and audits. While the strategy for the future was to have a single electronic health record and revenue cycle platform, cleaning up all the legacy data was a significant challenge. Many health systems are still struggling with these issues today. “Our first step was simply to keep the legacy systems available in a read-only format so the important information could be readily accessed,” said Lisa Stump, senior vice president and CIO at Yale New Haven Health.