On February 22, 2023, WellSky®, a leading provider of health and community care technology, announced that it has partnered with Silverado, a hospice, palliative care, and memory care company, to enhance the quality of care provided to patients while boosting clinical staff efficiency using WellSky® Hospice & Palliative software and analytics tools.
Silverado, founded in 1996, provides personalized medical, social, and spiritual care to almost 3,000 patients nationwide. Its tailored approach includes disease-specific approaches and patient-focused quality-of-life programs that benefit patients and their families. Silverado staff is dementia-certified and trained to provide IV hydration and antibiotics to high-acuity hospice and palliative patients in the comfort of their own homes, saving them time in the hospital.
Silverado began exploring new electronic health record (EHR) platforms with a growing emphasis on its palliative care program and an intention to streamline clinician workflows. Silverado determined that WellSky® could support the unique needs of both its hospice and palliative care programs while enhancing clinical documentation efficiency with its WellSky® Hospice & Palliative solution.
By implementing WellSky® technology, which enables easier, quicker, and more flexible documentation, Silverado's clinicians will improve their work-life balance, which is an essential aspect of the organization's culture. In addition, staff at Silverado will utilize WellSky®'s hospice-specific and palliative-specific revenue cycle capabilities to bill seamlessly for both fee-for-service and value-based care. They will also leverage WellSky® CareInsightsTM for Hospice to prioritize family support and skilled care at the most critical time with seven-day mortality risk predictions. WellSky®'s care transition solutions will also allow staff to streamline referral management.
The WellSky® Hospice & Palliative solution was recently recognized as the best Hospice (Independent) solution in the Best in KLAS Awards 2023. Best in KLAS recognizes software and services companies that excel at assisting healthcare professionals in improving patient care based on extensive evaluations and discussions with thousands of healthcare providers.
Silverado is a nationally recognized provider of hospice, palliative, and memory care services, with locations across ten states in the United States. Since its founding in 1996, the certified Great Place to Work company has been dedicated to transforming how the world cares for individuals with memory loss and other chronic or acute conditions. This mission empowers the company clinicians to deliver the utmost dignity, respect, freedom, and quality of life to residents and patients. Its headquarters is in Irvine, California.