DIGITAL HEALTHCARE

Plastiq and PayGround Partner to Help Patients Better Manage and Pay Healthcare Bills

Plastiq | December 09, 2021

Managing Patients and Payment of Healthcare Bills

Plastiq, the smart payments platform that enables businesses to better manage payments and cash flow, and PayGround, a patient payment app that allows payment to any medical provider, announced its strategic partnership to provide patients with an integrated solution to manage and pay all of their healthcare bills in one app. Plastiq Connect APIs enable PayGround to seamlessly integrate Plastiq's payments capabilities into its mobile app, allowing patients to create their PayGround Digital Wallet and pay their medical bills through their preferred payment method; either credit card, HSA, FSA, or even linking their bank account all from within the PayGround app.

"The pandemic highlighted the need for a massive payment evolution in the healthcare industry. PayGround is helping to usher in that evolution by allowing patients to see, understand, manage, and pay all of their healthcare bills in one place, and we're thrilled to bring our platforms together to grant patients the synergistic benefits of both in one offering. Together, we seek to ease the stress that healthcare bills can often bring for patients and their loved ones."

Stoyan Kenderov, Chief Product and Technology Officer at Plastiq

Plastiq introduced the first holistic payments platform that enables businesses to pay suppliers via credit cards, even where cards are not accepted, and accept payments from their customers without having to pay any merchant fees. Plastiq Connect is a set of APIs that enables partners to seamlessly integrate Plastiq's powerful payment experiences in their product. Plastiq Connect uniquely allows business customers to enable card and bank transfer payments to suppliers from within their applications.

"PayGround is bringing humanity back to health care payments by making it simple for families to pay their medical bills, so they can focus more of their time and energy on what really matters," said Drew Mercer, CEO and Co-Founder of PayGround. "Integrating Plastiq Connect further compliments our pursuit to help patients receive the healthcare they need, while allowing them to pay how they want and when they want."

Plastiq has already powered billions of dollars in payments for over 150,000 businesses. Serving companies of various sizes across industry verticals including e-commerce, technology, manufacturing, logistics, and construction, Plastiq enables customers to manage their payments and improve their cash flow. PayGround has created a marketplace where a patient can store multiple payment methods and easily submit payment to any of their medical providers within a few simple clicks. The PayGround app and platform are free for both patients and providers to use to manage all healthcare spend. Recently, PayGround announced revenues are up 140% in 2021 and they proudly serve more than 200 healthcare facilities across the United States. Providers utilizing PayGround's platform have seen an average increase in patient satisfaction by 91%, while also increasing patient collections by 23% and decreasing days to collect by 6.7 days on average.

About PayGround
PayGround provides a mobile app that enables patients and their dependents to manage bills from all of their providers in one place. PayGround's Co-Founder, Drew Mercer, launched PayGround after his family experienced two significant life events, his battle with testicular cancer and his wife giving birth to their third child. It is with these two life events that Drew's family received more than 20 healthcare bills from different providers requesting him to submit payment in different ways. PayGround's app solves for this pain by allowing patients, and their families, to aggregate all healthcare responsibility in one place and then being presented with multiple payment methods to fulfill that responsibility. PayGround offers a payment platform for medical providers to easily collect patient payments. PayGround integrates to a provider's existing EHR or billing system and does not require a client to replace current software.

About Plastiq
Plastiq is the smart payments platform designed to help businesses better manage their finances so they can succeed and grow. The platform lets companies pay and get paid in whatever way is best for their business — regardless of the payment methods their recipients accept. Plastiq has enabled more than 150,000 small and mid-size businesses to leverage faster digital payments and automate accounts payable and receivable processes. Businesses can pay globally in more than 50 countries, and use all major credit card providers, including Mastercard, Visa, American Express, and Discover. 

Spotlight

Take Up to $600 off on all plans. Limited time sale for this month. So hurry up and lock in the discounted prices for a year. Register for a Free Demo to see how DocVilla can help your practice.


Other News
FUTURE OF HEALTHCARE,MEDICAL DEVICES

Healthcare Under Cyberattack: Unprotected Medical IoT Devices Threaten Patient Care

Capterra | November 30, 2022

The rising adoption of connected medical devices is accelerating cyberattacks, according to Capterra’s new Medical IoT Survey of healthcare IT professionals. The survey also reveals that 67% of healthcare cyberattacks impact patient data and nearly half impact patient care, an indication that rising security risks in the industry are leading to severe consequences in patient outcomes and privacy. The medical internet of things is helping to make healthcare more convenient, efficient, and patient-centric. However, connected devices with IoT sensors often have unprotected security vulnerabilities that endanger healthcare facilities, and even patients. In fact, medical practices with more than 70% of their devices connected are 24% more likely to experience a cyberattack than practices with 50% or fewer connected devices. “As a healthcare organization connects more medical devices to its network, its attack surface expands. Connected medical devices often go unmonitored for security vulnerabilities, and because they run on a wide array of software and hardware platforms, it’s difficult to monitor with a single tool. This means that many connected medical devices are left wide open to cyberattacks.” Zach Capers, senior security analyst at Capterra More than half of healthcare IT staff rate the cybersecurity threat level in the industry as high or extreme, yet many healthcare organizations are not taking the necessary steps to protect medical IoT devices. Alarmingly, 57% do not always change the default username and password for each new connected medical device that is put into use. Additionally, 82% run connected medical devices on old Windows systems. If a security vulnerability is discovered, organizations should patch the device or update its firmware as soon as possible. Unfortunately, 68% of healthcare organizations don’t always update connected devices when a patch is available. However, vulnerabilities and associated patches aren’t always well publicized, which means healthcare IT staff must stay up-to-date on emerging threats to medical IoT devices. Medical IoT security requires proactive and ongoing vigilance. Healthcare practices should conduct routine vulnerability assessments before connecting medical devices to their IT network. They should also keep an up-to-date and accurate inventory of all connected devices plus associated software and firmware, and use software to monitor these devices. Read the full report on Capterra.com to learn more about best practices for healthcare organizations to strengthen security for their medical IoT devices. About Capterra Capterra is the leading software reviews and selection platform that connects businesses to the right technology. Compare software, read and leave reviews, and access objective insights that empower business growth.

Read More

DIGITAL HEALTHCARE, MEDICAL DEVICES

mPulse Expands Streaming Engagement Capabilities for Consumer-Focused Digital Health Content

mPulse Mobile, | December 16, 2022

mPulse Mobile, a leader in conversational AI and digital engagement solutions for the healthcare industry, announced the launch of new content capabilities and streaming courses that address health literacy barriers in a consumer-friendly format. Several solution advances continue mPulse’s focus on integrating streaming content into digital health engagement strategies, creating an industry-leading combination of conversational AI that drives two-way SMS messaging campaigns and powerful health streaming content to engage, delight, and move consumers to adopt healthy behaviors. “Stories” Video Format mPulse launched the stories video format to deliver more impactful content experiences in consumer-focused outreach programs. The format adapts video “stories” commonly seen in social media platforms like TikTok and Instagram Reels to deliver captivating content on important healthcare topics. mPulse’s Health Activation Platform tailors the stories content to the individual to address important engagement challenges such as medication adherence, gaps in care, and health plan navigation. “These new video capabilities are proof that mPulse Mobile continues to pioneer category-defining member engagement technology. Our highly tailored, consumer focused content is a powerful tool that creates culturally sensitive digital experiences to address health disparities, encourage healthy behaviors, and drive member outcomes. The stories format allows us to be more impactful when consumers engage, and our initial results show they have a significant impact on program goals.” Bob Farrell, CEO of mPulse Mobile The format drives increased engagement and improved health outcomes among targeted populations. mPulse deployed the stories format in a diabetes eye-screening outreach program. The program included 200,000 Medicare Advantage members, with a subset of 100,000 members receiving the streaming content, delivered in a stories format. This cohort showed a 274% higher Call to Action completion rate than members who did not receive the stories-formatted content. Leveraging conversational outreach, consumers are prompted on the issues that might be preventing them from completing a given action. When they respond via text to identify a barrier, tailored streaming content is delivered instantly and in real-time via an embedded link to address the barrier. New Health Educational Courses mPulse has also launched new streaming health courses that address key health issues and improve health literacy in a consumer-friendly digital format. Produced with proven learning techniques and behavioral science, these courses allow healthcare organizations to extend the digital experience from initial outreach to deep, relationship-building experiences. “Our product strategy aims to offer the most effective technology at delivering health engagement, and core to mPulse’s value is meaningful digital content, which elevates engagement experiences to a new level,” said Sanjeev Sawai, Chief Product and Technology Officer at mPulse Mobile. “Members are in need of better educational content that they find engaging and worth their time. We use short, captivating content to get members' attention and motivate them to act in healthy ways - ways that help them build their health literacy, prevent diseases, manage conditions, and foster wellbeing. Our approach offers innovative frictionless ways to encourage members to engage deeply in their own health and healthcare.” About mPulse Mobile mPulse Mobile is reimagining health engagement to inspire healthier lives and deeper relationships between healthcare organizations and their consumers. A leading healthcare Conversational AI platform combines with award-winning health education for the streaming age to deliver tailored digital health engagement that nurtures, educates, and activates healthcare consumers. With more than a decade of experience, 150+ healthcare customers and 1 billion conversations annually, mPulse Mobile has the data, the expertise, and the solutions to drive healthy behavior change.

Read More

FUTURE OF HEALTHCARE

Tebra CTO Kyle Ryan Named to the Healthcare Technology Report’s List of Top Healthcare Technology CTOs of 2022

Tebra | November 22, 2022

Tebra, a leader in practice growth technology and cloud-based clinical and financial software, announced that its Chief Technology Officer Kyle Ryan was named in the Healthcare Technology Report’s list of Top 25 Healthcare Technology CTOs of 2022. The annual list recognizes the most accomplished executives in healthcare technology who are leading teams in delivering cutting edge products that boost operations and improve efficiency for their customers. The CTOs on this year’s list have a wide range of impressive backgrounds, but each is the driving force behind their company’s technology innovations, ensuring software functionality and effectiveness. Read the full report here. “Kyle has been an integral part of the executive leadership team at Tebra and has built a strong partnership between product management and the technology team within the organization. He has vast knowledge about healthcare IT and how it applies to solving business problems and is keenly customer focused and is always taking time to understand customer needs at a deeper level. Kyle’s an outstanding ambassador for the company and prides himself on developing a healthy and high-performance culture.” Dan Rodrigues, CEO of Tebra Kyle is responsible for all areas of technology with a focus on the vision and strategy for Tebra’s suite of products and services. He believes that great products are created through a keen customer focus, groundbreaking ideas, precise engineering, and efficient execution. “I am honored to be included in this list of prestigious technology leaders,” Kyle said. “This recognition also highlights the technology team’s passion for improving healthcare and the company’s mission of providing independent practices with digital tools and support to thrive in a new era of healthcare.” About Tebra In 2021, with a combined mission to unlock better healthcare, Kareo and PatientPop joined forces to form Tebra — the operating system for the connected practice of the future. With an all-in-one, purpose-built platform to drive practice success and modernize every step of the patient journey, Tebra provides digital tools and support to attract new patients, deliver modern care, get paid quickly, and operate efficiently.

Read More

HEALTHTECH SECURITY, DIGITAL HEALTHCARE

CereCore® expands healthcare technology services into the UK

CereCore® | December 09, 2022

CereCore announced they are expanding their healthcare information technology (IT) services including electronic patient record (EPR), technical and IT staffing services into the United Kingdom in order to support the digital transformation that will help patients, clinicians and carers to manage and view healthcare records. "For close to 30 years, we have been serving communities in the US by supporting hospitals and clinics through the various stages of healthcare technology adoption from EPR implementations and infrastructure to support. There's momentum in the UK for a single patient record, more clinical decision support and efficient healthcare. CereCore has the skills and expertise needed to help care providers accomplish the tremendous amount of work that lies ahead to meet the NHS regulatory requirements and public health goals," said Curtis Watkins, president and CEO, CereCore. The international team will employ a range of roles specializing in EPR applications, cloud, network and infrastructure, IT staffing and recruiting, business operations, management and administrative roles. CereCore will also rely upon clinical, EPR and technical experts on their US-based team to assist with digitalisation projects, which will help them quickly ramp up to meet project staffing needs and recruit for specialized technology skillsets. "We have a US team with decades of experience as nurses, clinicians and healthcare technologists, and they have been consulting on IT projects remotely for years," said Craig McCollum, vice president of MEDITECH international services. "Our vision for expanding internationally is to do our part to improve healthcare delivery by offering what we do best — healthcare technology services. We understand what it takes to appropriately staff technology implementation projects and find the best talent for the job, whether that team member is located locally in the UK, US or elsewhere." CereCore has been working closely with HCA Healthcare UK and HealthTrust Europe as well as several other leading technology companies. "We expect our partnerships to deepen and to work collaboratively with partners and care systems to provide the services and support needed to create an integrated EPR in the UK," said Watkins. About CereCore CereCore® provides IT services that make it easier for you to focus on supporting hospital operations and transforming healthcare through technology. With a heritage rooted in top-performing U.S. hospitals, we serve as leaders and experts in technology, operations, data security, and clinical applications. We partner with clients to become an extension of the team through comprehensive IT and application support, technical professional and managed services, IT advisory services, and EHR consulting, because we know firsthand the power that integrated technology has on patient care and communities.

Read More