Making Your Call Center an Asset to Your Brand: Banner Health's Customer-Centric Approach

58% of todays healthcare consumers still prefer to book appointments over the phone, making their access center experience critical to the impression they build of your health system’s brand. However, access centers have not historically been at the forefront of marketing strategy, leading to missed opportunities to convert demand through an integrated and differentiated customer experience.
Watch Now

Spotlight

OTHER ON-DEMAND WEBINARS

2020 is Fast Approaching – Are your HIT Workflows Ready for Change?

HIMSS Media

The interoperability challenge of exchanging information among healthcare provider’s medical record systems is not being solved fast enough, which is why fax is still the common denominator for communications within and between providers and payers in the healthcare industry. But times are changing-- Alternatives exist that can provide a safe and secure transfer of healthcare data. In this webinar, we will provide guidance on what is required to meet the challenges to the efficient and secure exchange of information between any vendors health IT systems by 2020.
Watch Now

Building a Culture of Security within Healthcare Organizations

HIMSS Learning Center

In this webinar, we will discuss the importance of visibility and agility when it comes to identifying end-user vulnerabilities, and how healthcare organizations can efficiently implement security awareness training and build a culture that prioritizes data, device, and patient security.
Watch Now

Leveraging Managed Services for Clinical Asset Management and Cybersecurity

Webinar Wednesday would like to thank our sponsor Ordr. Ordr is focused on making connected device security simple through our zero-touch agentless deployment, one common platform for multiple stakeholders, and automation.
Watch Now

A YEAR OF CHANGES IN HEALTHCARE CYBERSECURITY

News of cybersecurity incidents impacting healthcare systems and medical technologies is becoming an all-too-common occurrence recently.
Watch Now