Collaborating to Improve Health Beyond the Hospital

After investing considerable effort in managing throughput, many hospitals and health systems today have created a more coordinated inpatient experience. But as hard as it is to create a harmonious environment within a hospital’s walls, unifying patient care outside those walls is exponentially more difficult. NewYork-Presbyterian Hospital has adopted an innovative population health management strategy that is helping the organization build a better healthcare system outside the hospital, driving a transformational shift in patient care delivery. The health system has also invested in telehealth and AI through its fast-growing NYP OnDemand digital care service, which is allowing caregivers to more efficiently deliver care and support NYP’s commitment of delivering the highest level of care to underserved communities.