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Industry facing headwinds in a 'perfect storm' of disruption, says Change Healthcare

March 18, 2019 / Mike Miliard

One in three healthcare executives surveyed for a new report from Change Healthcare say they're convinced that healthcare is set to be significantly changed by companies and technologies coming from outside of healthcare. That's not the only trendline they think could impact existing processes and business models, according to the new Industry Pulse study from Change and HealthCare Executive Group, which polled nearly 200 healthcare decision-makers. These leaders say their organizations – beyond the day-to-day challenges of managing AI, analytics and cybersecurity – are grappling with a rapid pace of change as shifting imperatives and new players make for a reshaped landscape. If consumer-focused companies are changing the equation, so are consumers themselves, the report shows, with C-suite members saying that increased consumer demand and empowerment is opening the door for new competitors who could do better at giving them the access, convenience and cost transparency they seek.