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Consumers favor mobile health when complemented by office visits

June 06, 2019 / Tony Abraham

A new survey of more than 550 healthcare consumers illustrates a varied digital health market where adoption rates are just as wide ranging as the services and products. Conducted in April by IoT firm SOTI, the survey found most patients (75%) feel care is made more convenient by mobile technologies, which include everything from scheduling apps to telehealth services.Consumers use mobile apps for scheduling appointments (70%), viewing lab results (52%) and requesting prescriptions (40%). Of those surveyed, 57% favored app based communication over a phone call.