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6 Habits of Highly Effective Healthcare IT Professionals

July 03, 2019 / Fred Donovan
SHARESHARESHARE

In the face of rapid technological change, healthcare IT professionals should adopt six habits to be highly effective in their jobs, advised a recent article in the Journal of the American Medical Informatics Association.These six habits are: 1) put the patient first, 2) assemble a team with the right skills, 3) relentlessly ask why, 4) keep it simple, 5) be Darwinian, and 6) don’t lose the forest for the trees.These habits will help healthcare IT professionals deal with some of the unintended consequences of the proliferation of health IT, including increased exam room documentation, divided physician attention during the visit, and the need to use scribes to lessen the documentation burden for clinicians. Some unintended consequences of health IT developments, such as electronic health records (EHRs), were detailed in a recent report by Fortune/Kaiser Health News, which found that an average emergency room doctor has to make around 4,000 mouse clicks per shift.One emergency room (ER) doctor was quoted in the report as saying, The interfaces are just, so confusing and clunky. They invite error  its not a negligence issue. This is a poor tool issue.Its not that we’re a bunch of Luddites who dont know how to use technology, the ER doctor said. I have an iPhone and a computer and they work the way they’re supposed to work, and then we are given these incredibly cumbersome and error-prone tools. This is something the government mandated. There really wasn’t the time to let the cream rise to the top everyone had to jump in and pick something that worked and spend tens of millions of dollars on a system that is slowly killing us.