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How health plans can convince skeptical providers to work with them

February 25, 2019 / Paige Minemyer

Health plans can bring valuable insight to clinical teams—but are providers open to such discussions? Deloitte surveyed 300 providers across different clinical roles and specialties and found that two-thirds are willing to use solutions offered by payers to address care concerns. However, some of those surveyed remain skeptical about how useful such collaboration can be, as working with insurers is typically associated with more paperwork and rejected claims. Still, the findings are a sign that these long-standing silos are breaking down, Matthew Kaye, managing director at Monitor Deloitte and one of the report’s authors, told FierceHealthcare. Payers have been “fighting an uphill battle for years” to facilitate these conversations.