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Why Lyft is making Medicare Advantage a key focus of its healthcare work

February 04, 2019 / Paige Minemyer

Ride-hailing service Lyft has been in the healthcare space for the past several years, and it sees Medicare Advantage plans as a key demographic for its health platform. On a call with reporters on Monday, Megan Callahan, vice president for healthcare at Lyft, said its first MA partner was CareMore, a subsidiary of Anthem. Their partnership, which dates back to 2016, has led to beneficiaries’ ride costs going down by 39% and wait times decreasing by 40%. These successes, Callahan said, have led CareMore to book 90% of needed nonemergency transportation through Lyft. She said that one-third of Lyft’s passengers report using to the service to get a ride for medical care. Callahan was one of several speakers on the call, which was hosted by the Better Medicare Alliance to spotlight the recent expansion of supplemental benefits in MA. The Centers for Medicare & Medicaid Services, in its draft call letter for the 2020 plan year, said it wants to offer MA plans greater flexib...