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Walgreens, Microsoft partner for new cloud-based consumer health initiative

January 15, 2019 / Mike Miliard

Walgreens Boots Alliance and Microsoft are partnering for a project they say will lead new delivery models and technology for consumer health – and will offer new competition as companies such as Amazon continue to make inroads in the healthcare space. The collaboration will be based around Microsoft's Azure cloud and artificial intelligence platoform, and will take shape through various new investments and retail innovations for access to outpatient healthcare, the companies say. The partnership between Microsoft and WBA has many facets. It will enable consumers to access health services and virtual care via their smartphones. It will focus on AI-powered data analytics for population health and the expansion of access into more community-based locations. It will focus on engaging with provider organizations to help improve medication adherence, reduce visits to the ER and lower hospital readmissions.