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CVS Health's Larry Merlo: Efforts already underway with Aetna to 'remake' healthcare

January 09, 2019 / Tina Reed

In the wake of it's $69 million mergers with Aetna, CVS Health is preparing to open its first concept store next month, one of the company's first public efforts to "remake" the consumer health experience with Aetna. During a presentation of the 37th Annual J.P. Morgan Healthcare Conference, CVS CEO Larry Merlo described the integration efforts that have already taken place to integrate Aetna into its business. "While it's only been six weeks, we are absolutely off and running," Merlo said. The company's first of a series of concept stores will open in February in the Houston market as a testing ground for a consumer-central retail engagement model that can target Aetna's membership and focus on managing chronic illnesses, extending primary care and reducing avoidable hospital admissions.