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Telehealth solves psychiatrist shortage for Impower, and much more

December 10, 2018 / Bill Siwicki

Back in 2012, Longwood, Florida-based Impower was a small behavioral health agency that focused on home- and school-based care for individuals in the child welfare system. The behavioral health provider organization's services were limited, provider shortages were severe and wait times were over two months for new patients to receive initial treatment. President and CEO Anna Baznik knew something had to change if the organization was going to survive. "I could not get providers," she said. "There just wasn't anyone." So Baznik hired Amy-Erin Blakely, now vice president of behavioral health, as an emerging business consultant to develop and launch a telehealth program within Empower as an answer to the provider shortage.