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How Banner Health tackled doctors' skepticism over increased use of advanced practitioners

May 07, 2018 / Paige Minemyer

When Banner Health wanted to rethink its approach to care delivery, leaders at the system decided to take advantage of the advanced practitioners in its ranks. There was one major hurdle, however: getting the system's doctors on board. Advanced practice clinicians, such as physician assistants or advanced practice nurses, can play a crucial part in building a more consumer-centric healthcare experience and addressing workforce shortages. But physicians may be hesitant to buy in, said James Agnew, R.N., the system's regional vice president of delivery, speaking at the World Health Care Congress last week.