CX IN THE AGE OF PRIVACY AND TRUST, PART 3: CAN WE (RE)BUILD TRUST?

| August 14, 2019

This is the third in a series of articles on creating, maintaining, and optimizing great customer experiences in the context of mounting concerns about privacy and increasingly strict regulations governing data processing. We address topics such as consent strategies, the role of trust, the elements of trustworthiness, and integrating consent exchanges into CX. In Part 3, we ponder how — and if — (content) marketers can (re)build trust among customers and prospects. Here are two other things we know: First, a general decline in brand trust becomes utterly devastating as data regulations and shifting consumer attitudes about privacy institute a battle among firms for increasingly scarce and therefore more precious personal data.
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Hillcrest Hospital South

Hillcrest Hospital South is a 180-bed acute care medical center located in South Tulsa and offers a wide range of inpatient and outpatient services including maternity, cardiology, emergency, orthopedics and surgery. They also offer a variety of services for all ages and in a location convenient for South Tulsa residents. Their highly skilled team of health care professionals is dedicated to keeping you and your family healthy.

Spotlight

Hillcrest Hospital South

Hillcrest Hospital South is a 180-bed acute care medical center located in South Tulsa and offers a wide range of inpatient and outpatient services including maternity, cardiology, emergency, orthopedics and surgery. They also offer a variety of services for all ages and in a location convenient for South Tulsa residents. Their highly skilled team of health care professionals is dedicated to keeping you and your family healthy.

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