Health Technology, Digital Healthcare
Oracle | September 20, 2023
The Oracle Fusion Cloud Applications Suite offers healthcare-specific functionalities enabling entities to streamline operations and enhance patient outcomes.
The conference highlights the need for healthcare organizations to prioritize transparency and collaboration across the entire delivery system, including suppliers, payers, and patient invoicing.
As healthcare increasingly prioritizes proactive patient care, enhanced integration and collaboration across the ecosystem are vital for greater efficiency, accessibility, and equity.
During the Oracle Health Conference, Oracle introduced specialized healthcare features into its Oracle Fusion Cloud Enterprise Resource Planning (ERP), Oracle Fusion Cloud Enterprise Performance Management (EPM), and Oracle Fusion Cloud Supply Chain and Manufacturing (SCM) solutions to assist healthcare organizations in improving patient care.
The healthcare-specific functionalities have been integrated into the Oracle Fusion Cloud Applications Suite to assist healthcare organizations in enhancing financial transparency, fortifying supply chains, and elevating patient care. These will also help empower healthcare organizations to boost efficiency, reduce costs, adapt to new business models, improve decision-making processes, and enhance patient services.
Nevertheless, the healthcare sector faces significant hurdles due to unpredictable demand and increased administrative costs. These challenges include managing resource and supply shortages and adapting to changing financial requirements for patient care. These difficulties have arisen when the demand for efficient and accessible healthcare is more critical than ever.
The newly introduced capabilities within Oracle's healthcare-specific solutions empower healthcare organizations to streamline operations and adapt to evolving healthcare delivery models, from telehealth to home and community-based care. These enhancements encompass vital areas, including financial consolidation and reporting, which provide healthcare organizations with the tools to maintain comprehensive financial oversight in a complex healthcare environment through AI and automation. In procurement, these capabilities help reduce expenses and enhance the efficiency of medical supply orders, including contract and pricing integrations with group purchasing capabilities. Furthermore, replenishment planning and recall management features improve the availability of medical supplies by predicting demand and facilitating efficient recall processes to enhance safety and reduce risks within the healthcare supply chain.
Steve Miranda, Executive Vice President of Applications Development at Oracle, stated,
The new capabilities added to Oracle Fusion Applications Suite will help healthcare organizations adopt new business models, embrace rapid innovation, build agile and sustainable supply chains, and better serve patients' needs—now and in the future.
[Source: Cision PR Newswire]
The Oracle Fusion Applications Suite will empower organizations to leverage cloud technology for dismantling internal barriers, standardizing operations, and centralizing financial, HR, supply chain, and customer experience data within a unified cloud platform. Through quarterly update cycles, customers can continuously access the latest innovations as new capabilities are regularly incorporated.
globenewswire | September 01, 2023
CareCloud, Inc. a leader in healthcare technology solutions for medical practices and health systems nationwide, today announced the successful integration of its talkEHR platform at Sympathy Health Clinic in Las Vegas. This integration stands as a significant leap forward in enhancing the clinic's patient care and practice management capabilities.
The comprehensive talkEHR offerings seamlessly integrated into Sympathy Health encompass cutting-edge functionalities, including electronic health records (EHR), practice management (PM), telehealth, electronic prescription (eRX), and electronic claims (eClaims). The core objective of this integration is to streamline the day-to-day workflows of healthcare providers while simultaneously elevating the overall patient experience.
The decision of Sympathy Health Clinic to transition to CareCloud's talkEHR stems from their requirement for a comprehensive solution that includes telehealth capabilities. The talkEHR solution is not only expected to fulfill the clinic's billing, charting, and prescription requirements but also to notably amplify the efficiency of its telehealth operations. Dissatisfaction with the limitations imposed by their previous telehealth provider prompted Sympathy Health Clinic to actively seek a more cost-effective and adaptable alternative capable of catering to their unique specifications.
The talkEHR telehealth functionality boasts a seamless virtual visit experience, integrating with a HIPAA-compliant practice management tool for appointment scheduling and rescheduling. It further mitigates no-show instances through automated notifications. During telehealth visits, healthcare professionals can concurrently update patient charts, optimizing the efficiency of the process. The patient-centric design includes easy one-click access, eliminating the need for separate apps to establish connections. Additionally, the system incorporates a virtual waiting room.
Ellen Wright, practice manager at Sympathy Health Clinic, shared, “We recognized the growing inefficiency in our telehealth operations, with our healthcare professionals dedicating excessive time to administrative tasks. After a thorough evaluation, we concluded that CareCloud's talkEHR is the optimal solution to address these challenges.”
The implementation of CareCloud's talkEHR also presents an opportunity for added revenue streams. Telehealth calls are logged automatically, allowing follow-up calls that were previously unbillable to transform into revenue-generating encounters. Furthermore, the platform facilitates the extension of office hours through virtual means, enhancing accessibility for patients.
With a proven track record among thousands of practices across the U.S., CareCloud's solution is renowned for its simplicity and user-friendliness. Guided setup and seamless data importation support facilitate a smooth transition. The company's commitment to customer service is evident through its round-the-clock support, ensuring consistent assistance. The platform is also known for its strong security measures and rapid onboarding process.
Carinda Cox, vice president of sales operations of CareCloud, stated, 'We are acutely aware of the challenges faced by healthcare providers, especially in the ever-evolving landscape. Our objective is to empower clinics like Sympathy Health with tailored solutions that optimize operations and allow them to devote more attention to patient care. We are enthusiastic about our collaboration with Sympathy Health Clinic and look forward to assisting them in their journey toward heightened efficiency and improved patient outcomes.”
CareCloud brings disciplined innovation to the business of healthcare. Our suite of technology-enabled solutions helps clients increase financial and operational performance, streamline clinical workflows and improve the patient experience. More than 40,000 providers count on CareCloud to help them improve patient care while reducing administrative burdens and operating costs.
Health Technology, AI
prnewswire | August 25, 2023
NextGen Healthcare Inc. a leading provider of innovative, cloud-based healthcare technology solutions, and Luma Health, innovator of the market-leading Patient Success Platform™, announced an expanded alliance to equip ambulatory organizations nationwide with artificial intelligence (AI)-enhanced solutions for patient communications, beginning with intake and self-scheduling.
NextGen® Patient Engage and NextGen® Self-Scheduling powered by Luma will enable patients to conveniently engage with their care providers in more than 20 languages from their mobile devices. Integrated seamlessly into NextGen Enterprise electronic health records (EHR), these solutions enable patients to confirm or cancel appointments, interact with staff, provide relevant documents, and complete pre-visit intake forms from the comfort of their homes without logging into a portal.
NextGen Healthcare clients will have the ability to send appointment reminders and surveys, invite patients to join the "smart" waitlist for earlier appointments that match their existing appointment type, announce new service lines, and share other time-sensitive updates. The technology employs AI and natural-language processing to provide automated conversational responses to patient texts, reducing manual work and double-documentation for staff. All communications are secure and HIPAA-compliant.
"Luma has a proven record of success in creating digital engagement solutions that address the complete patient journey and meaningfully improve the care experience for patients, providers, and staff," said Srinivas (Sri) Velamoor, chief growth & strategy officer for NextGen Healthcare. "We are enthusiastic about this alliance and proud of how the enhanced offerings will empower patients to take even greater ownership of their care."
"We're thrilled to enter this strategic alliance to bring the power of Luma's comprehensive Patient Success Platform™ to NextGen Healthcare's extensive client bases. Luma's market-leading capabilities natively integrated with award-winning NextGen Enterprise will help patients and providers partner together and will create scalable patient, staff, and system success," said Aditya Bansod, chief technology officer and co-founder of Luma. "Together, our platforms will enable healthcare organizations to grow, while elevating the patient and provider experience."
Luma already powers more than 500,000 patient engagements per day. Existing user Houston ENT & Allergy, a NextGen Healthcare client and one of the nation's largest ENT clinics, has seen increased revenues of $1.2 million with the adoption of Luma's smart waitlist and other products across 10 Houston, Texas, sites of care.
"The combined Luma Health and NextGen Healthcare patient engagement solutions are helping us meet our modern patient population exactly where they want us to be – on their phone or anytime they need care," said Chuck Leider, CEO of Houston ENT & Allergy. "These solutions will keep us competitive for many years to come, as patients can schedule appointments any time they need, without playing phone tag or sitting on hold. Similarly, the solutions enable our staff to be more productive and increase job satisfaction by reducing provider burden."
About Luma Health
Luma was founded on the idea that healthcare should work better for all patients. Instead of a disconnected experience, where patients are forced to be their own healthcare advocates and provider teams struggle to reach their patients, every point along the care journey should be simple, seamless, and effective. Luma's Patient Success Platform™ empowers patients and providers to be successful by connecting and orchestrating all the steps in the patient journey, along with all the operational workflows and processes in the healthcare ecosystem. Headquartered in San Francisco, Luma serves more than 600 health systems, integrated delivery networks, federally qualified health centers, specialty networks, and clinics across the United States, and today orchestrates the care journeys of more than 35 million patients.
About NextGen Healthcare Inc.
NextGen Healthcare Inc. is a leading provider of innovative healthcare technology solutions. We are reimagining ambulatory healthcare with award-winning solutions that enable high-performing practices to create healthier communities. We partner with medical, behavioral, and oral health providers in their journey toward whole-person health and value-based care. Our highly integrated, intelligent, and interoperable solutions go beyond EHR and Practice Management to increase clinical quality and productivity, enrich the patient experience and drive superior financial performance. We are on a quest to achieve better healthcare outcomes for all.