Siemens Healthineers, for several years, has been using TeamViewer worldwide on imaging and laboratory diagnostic devices, such as CTs and MRs, in hospitals and doctor’s office to support clinical staff.
In different systems of Siemens Healthineers, TeamViewer is pre-installed. If essential, the medical technology firm can deliver immediate troubleshooting to its clients by having experts join directly to the affected device via a fast and safe connection using TeamViewer and solve the problem remotely, without the necessity to travel. Quick assistance from a distance helps hospital operators and staff to make sure nonstop medical care for their patients. The joining via TeamViewer is made via an end-to-end encrypted Internet connection that encounters the high safety standards of medical amenities.
"TeamViewer has been a significant partner for us since many years," says Wolfgang Heimsch, Head of Customer Services at Siemens Healthineers. "The number of use cases we want to offer with protected and high-performance admission to our systems is growing within the clinical setting. That's why the business with TeamViewer is becoming progressively significant for us and why we understand huge potential to build on that."
TeamViewer, a leading global technology company, provides a connectivity platform to access, manage control, repair, and monitor devices of any kind such as mobile phones, laptops, industrial machines, and robots. TeamViewer has more than 550,000 subscribers, though its free of charge for private use. TeamViewer allows companies of all sizes and from all businesses to digitalize their business-critical procedures through unified connectivity. Against the backdrop of global megatrends, such as automation and new work, device proliferation, TeamViewer proactively forms digital conversion and uninterruptedly innovates in the fields of Internet of Things, Augmented Reality or Artificial Intelligence. Around the world, TeamViewer's software has been installed on more than 2.5 billion devices, since the company's foundation in 2005. headquartered in Goppingen, Germany, the company globally employs more than 1,200 people. TeamViewer achieved around EUR 325 million of billings in 2019. TeamViewer AG (TMV) belongs to the MDAX, which listed at Frankfurt Stock Exchange.