Health Technology, Digital Healthcare
PRNewswire | August 10, 2023
DrFirst Healthcare Innovations announced today it is collaborating with MEDITECH to enable electronic prescribing by hospitals using the Expanse EHR in Canada. This integration supports MEDITECH's plans with Canada Health Infoway to connect with its national e-prescribing service, PrescribeIT®.
E-prescribing has numerous benefits for physicians, pharmacies, and patients, including eliminating the need for faxing or calling-in prescriptions to pharmacies, avoiding transcription errors, reducing the potential for fraud, and saving time for patients who no longer need to drop off a written prescription at the pharmacy. DrFirst Healthcare Innovations is integrated with the MEDITECH Expanse EHR to provide the directory of community pharmacies and to meet the complex technical requirements for secure electronic prescribing through PrescribeIT®.
"E-prescribing is safer for patients and more efficient for prescribers and pharmacists," said G. Cameron Deemer, CEO of DrFirst Healthcare Innovations. "We have a long history of working with MEDITECH, and we are thrilled to collaborate on this initiative to introduce e-prescribing and accelerate its adoption in Canada to benefit patients, hospitals, and pharmacies."
In May, MEDITECH announced that Humber River Health in Toronto, ON, will be MEDITECH's first hospital in Canada to implement PrescribeIT® within the Expanse EHR and is expected to go live with the technology this fall.
"The introduction of e-prescribing in Canada is transformative. This integration with DrFirst Healthcare Innovations will further our collaboration with Canada Health Infoway and PrescribeIT® and ultimately provides safer and more efficient healthcare delivery, as well as greater convenience for patients," said Robert Molloy, MEDITECH Director, Canadian Market and Product Strategy.
"The partnership between MEDITECH and DrFirst marks a significant step forward in PrescribeIT's mission to transform how prescriptions are sent and received," said Jamie Bruce, EVP, PrescribeIT®. "This collaboration will enhance patient care, streamline workflows, and empower healthcare professionals with a seamless and secure prescribing experience."
DrFirst Healthcare Innovations is a long-time partner of MEDITECH in hospitals throughout the U.S. for e-prescribing and other medication management solutions, including augmented intelligence to increase productivity and streamline the collection of patients' medication history to better inform prescribing decisions.
About DrFirst Healthcare Innovations
Since 2000, healthcare IT pioneer DrFirst has empowered providers and patients to achieve better health through intelligent medication management and has been active in Canada since 2015 via its wholly-owned subsidiary, DrFirst Healthcare Innovations. We improve healthcare efficiency and effectiveness by enhancing e-prescribing workflows, improving medication history, optimizing clinical data usability, and helping patients start and stay on therapy. In the last few years, DrFirst has won over 25 awards for excellence and innovation, including winning Gold in the prestigious Edison Awards in 2023, recognizing our game-changing use of clinical-grade AI to streamline time-consuming healthcare workflows and prevent medication errors.
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Health Technology, Digital Healthcare
prweb | August 11, 2023
EPIC Health, Detroit's health system committed to community-focused healthcare, and OMRON Healthcare, a global heart health leader, today announced a new collaboration to address health inequities and reduce heart attack and stroke risk in underserved Detroit communities. The program will feature VitalSight™, OMRON's first remote patient monitoring service designed specifically for patients afflicted by high blood pressure and especially those with uncontrolled Stage 2 hypertension.
"We developed VitalSight to empower patients with the technology and tools to monitor their blood pressure from home, share their data with their doctors, and gain a greater sense of understanding about high blood pressure, how to manage it, and ways to reduce their health risk," said OMRON Healthcare President and CEO Ranndy Kellogg. "With EPIC Health, we have a collaborative partner who shares our Going for Zero mission to eliminate heart attack and stroke and is dedicated to addressing the health inequities that often magnify health risks for patients in underserved communities."
VitalSight is an easy-to-use remote patient monitoring service that physicians can offer to patients with high risk levels of hypertension. More than 37 million U.S. adults1 have uncontrolled Stage 2 hypertension that can contribute to increased risk of heart attack and stroke, which could lead to artery and organ damage if no treatment is administered2.
Patients are enrolled in VitalSight by a healthcare provider. The service is available to patients at little to no cost and is reimbursable through Medicare.
Patients who are enrolled in the program by EPIC Health physicians receive the VitalSight kit delivered to their home. The kit includes an OMRON connected blood pressure monitor, a weight scale (if requested by the clinician), and a data hub that are all pre-set for the specific patient. With VitalSight, EPIC Health clinicians can personalize blood pressure reading thresholds for each patient and receive alerts for out-of-range readings so care teams can take action and make more informed treatment decisions.
"The VitalSight data hub is a key asset because it works without home Wi-Fi. Our patients can monitor their blood pressure easily from home and securely share readings with their care teams," said Dr. Greg Naman, MD, Board-Certified in Internal Medicine and Pediatrics, EPIC Health. "VitalSight connects us more with the patient and helps us spotlight key data. As a medical professional working to bridge health gaps, it's a boost to have a service that makes data actionable – the patient is more engaged in managing their condition and the care team has more insights to evolve treatment."
"EPIC Health remains diligent in its efforts to increase and improve dialogue between patients and physicians, address growing populations impacted by hypertension and stroke, and increase health access for all," said Dr. Naman. "OMRON's Going for Zero mission and innovative technology makes them an excellent partner in this program."
About OMRON Healthcare, Inc.
OMRON Healthcare, Inc., is the world's leading manufacturer and distributor of personal heart health products and an innovator in technologies supporting respiratory and pain management care. With 50 years of medical device category leadership, OMRON is passionate about empowering people to take charge of their health at home through precise technology. Its market-leading products include a full range of home blood pressure monitors, nebulizers, and TENS devices. The company's mission is Going for Zero, the elimination of heart attacks and strokes. With well over 300 million devices sold globally, OMRON provides the world's most recommended blood pressure monitors by healthcare professionals. OMRON Healthcare has always strived to improve lives and contribute to a better society by developing innovations that help people prevent, treat, and manage their medical conditions, and we provide products and services in over 110 countries.
About EPIC Health
Headquartered in Southfield, MI, EPIC Health is a multi-specialty network of primary care practices with multiple locations in southeast Michigan. With a mission of providing high-end care everywhere to everybody, EPIC provides comprehensive healthcare to its patients and members of the surrounding communities. Founded in 2000, EPIC distinguishes itself with its unique approach to healthcare access, and its vision to be the trusted global center of excellence for complex care and prevention through innovation, integration, and continuous improvement.
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AI, Healthcare Analytics
PRNewswire | July 31, 2023
Hyro, the leader in conversational artificial intelligence (AI) for healthcare, today announced a partnership with Gozio Health, an industry-leading, customizable, location-aware mobile patient engagement platform. Hyro will embed its conversational AI platform within Gozio's framework, providing quality omnichannel voice and chat AI experiences to patients and staff through mobile applications. The partnership will initially be rolled out across the two companies' mutual customer base of healthcare providers, including Novant Health and Baptist Health.
Hyro's Adaptive Communications Platform will augment Gozio's suite of mobile offerings and give enterprise health systems access to integrated AI assistants for patient-facing tasks such as prescription refills, FAQ resolution, appointment management, and troubleshooting. Together, Gozio and Hyro enable healthcare organizations to automate routine tasks so that staff can devote their full attention to more urgent responsibilities, while also removing access barriers for patients by offering them a wider range of self-service capabilities in one centralized, user-friendly location.
The partnership comes amid ballooning demand for AI technologies within healthcare providers' patient interfaces to further reduce inefficiencies and streamline routine tasks in an effort to optimize staff workflows. The healthcare industry, however, is sensitive and heavily regulated, particularly concerning patient data privacy and security. As such, responsible AI implementation to help both staff and patients while still protecting personal data is of paramount importance–a mission to which Gozio and Hyro are no strangers. Hyro reaches 60-70% resolution rates for inbound calls and messages while explaining the outputs of those AI-powered interactions, ensuring a greater degree of accountability and trust surrounding technologies like Large Language Models (LLMs) and Natural Language Understanding (NLU)
"With burnout and staffing shortages so widespread in healthcare, any support we can offer to already overloaded contact centers is extremely valuable," said Israel Krush, CEO and Co-Founder, Hyro. "We welcome the opportunity to partner with Gozio, expanding our omnichannel AI-powered conversations relating to scheduling, Rx management, physician search and more to their seamless mobile interfaces. Now, patients can unlock 24/7 access to critical services from their healthcare providers with zero hold times and full confidence in their automated support."
"With conversational AI having burst into the public spotlight throughout 2023, we are truly excited to bake Hyro's best-in-class conversational AI solution into our mobile app," said Lee Jones, Chief Product Officer at Gozio Health. "Hyro's explainable, plug-and-play conversational AI tools will allow the healthcare providers we work with to curate the datasets that AI draws upon, save stretched operational dollars, and maintain compliance with industry regulations."
Through successful collaborations with leading health systems across the US, Hyro and Gozio will continue to provide healthcare enterprises with an unparalleled, all-in-one mobile app solution, ensuring seamless support and an enhanced user experience.
"In today's world, we are used to having information right at our fingertips," said Melanie Husk, SVP, Chief Consumer Officer at Baptist Health. "Through embracing the joint capabilities of these two leading innovators in digital health, we will be able to automatically incorporate the latest developments in AI and mobile technology for the benefit of our patients at Baptist Health. Patients can now request services via phone call, SMS or directly through the mobile app, no matter the time or place, to ensure easy and real-time access to care."
About Hyro
Hyro, the leading Conversational AI Platform for Healthcare, enables health systems to automate workflows and conversations across their most valuable platforms, services and channels—including call centers, websites, SMS, mobile apps and more. Hyro's plug-and-play approach helps organizations recapture time and investment lost to building and maintaining chat and voice solutions. Hyro's clients, which include Intermountain Healthcare, Baptist Health, and Novant Health, benefit from AI assistants that are 60x faster to deploy, easy to maintain and simple to scale—generating better conversations, more conversions, and revenue-driving insights. Headquartered in New York, Hyro was founded in 2018 by Israel Krush and Rom Cohen.
About Gozio Health
Gozio Health partners with health systems to increase consumer engagement using a proven mobile platform and strategy. The entire healthcare journey–both in-person and digital–is improved by giving systems the flexibility to consolidate all their patient-facing digital solutions into one premium native mobile experience accessible by anyone, anywhere. Combined with Gozio's patented indoor positioning technology, the platform empowers consumers to confidently navigate their healthcare journey and enables health systems to more effectively achieve their business goals. Gozio customers surveyed in a 2021 KLAS Research Emerging Technology Spotlight report found 100% satisfaction.
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