Home > News > Top Stories > Northwell Health Partners with Google Cloud to Provide Proactive, Personalized Healthcare

Health Technology

Northwell Health Partners with Google Cloud to Provide Proactive, Personalized Healthcare

Northwell Health

Northwell Health, New York State's largest health care provider and private employer, and Google Cloud announced a collaboration to improve patient care, clinician experiences, and to help the health and hospital network operate more efficiently. 

The new alliance will be paramount in Northwell's effort to transform digital and connected experiences with the cloud and artificial intelligence (AI) to increase the efficiency of care and allow the health system more opportunities to better deliver equitable care in the communities it serves. Leveraging Google's advanced technology will give Northwell the ability to enhance experiences in digital scheduling, automate payer interactions and provide intelligent summarizations of medical information. In addition, Northwell will leverage Google Cloud's AI and machine learning (ML) capabilities for predictive insights to help with capacity planning and scheduling, and to identify risk indicators to help with early interventions.

"Digital transformation is critical to our long-term goals of further advancing clinical excellence in our health system," said Michael Dowling, president and CEO, Northwell Health. "This partnership will help us deliver personalized experiences by safely and privately harnessing customers' data to enhance care, well-being, and equity in care for our patients."

As part of this partnership, Northwell Health will leverage Google Cloud as its preferred cloud platform for infrastructure modernization, and to build an interoperable data platform with AI and ML capabilities. This includes contextual recommendations that equip nurses and clinicians with decision making support that goes beyond summarizing the information from different records, building relationships between the information to help support the right actions at the right time.

"People want the same kind of seamless experiences and access to their healthcare that they have in other areas of their life, and healthcare providers need to meet these demands while also running the organization more efficiently. Northwell Health is taking the lead on innovation and interoperability to transform health and wellness for millions of New Yorkers."

Joe Miles, managing director, Global Healthcare & Life Sciences Solutions for Google Cloud

Privacy and security will be of the utmost importance in all aspects of this digital transformation. Through the implementation of Google Cloud's reliable infrastructure along with Northwell Health's layers of security, privacy controls and processes, the access and use of patient data will be appropriately protected.

About Northwell Health
Northwell Health is New York State's largest health care provider and private employer, with 21 hospitals, 850 outpatient facilities and more than 12,000 affiliated physicians. We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 80,000 employees – 18,900 nurses and 4,900 employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better. We're making breakthroughs in medicine at the Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies.

About Google Cloud
Google Cloud accelerates every organization's ability to digitally transform its business. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Spotlight

More featured news

Spotlight

Related News

Healthcare Analytics

GE HealthCare Releases Sustainability Report, Shares Future Goals

GE HealthCare | September 25, 2023

First Sustainability Report since January 2023 showcases the company’s commitment to creating a world with no healthcare limits Report shows reduced operational Scope 1 and 2 greenhouse gas emissions by 27% since 2019 Strong leadership focus on sustainability efforts and ESG with a cross-functional ESP GE HealthCare has released its inaugural Sustainability Report, marking its commitment to environmental, social, and governance (ESG) practices since becoming an independent company in January 2023. The report highlights the reduction of operational Scope 1 and 2 greenhouse gas emissions by 27% since 2019 and outlines the company's dedication to ESG principles and sustainability. GE HealthCare recognizes the importance of sustainability and corporate responsibility in the healthcare industry. The report reflects the company's dedication to creating a world where healthcare knows no limits and its commitment to environmental and social impact. ESG Program Leader at GE HealthCare, Kelvin Sanborn, stated, GE HealthCare recognizes the global significance of fulfilling our purpose and delivering on our objectives and is pleased to have reduced our operational GHG emissions by 27% versus our 2019 baseline. With our broad ESG strategy and priorities in mind, we are carrying out a climate risk assessment that will inform our climate transition plan, and developing a net zero roadmap for Scope 1, 2, and 3 GHG emissions. [Source: Business Wire] Key Highlights from the Company's Inaugural Sustainability Report: Environmental Impact Since 2019, reduced GHG emissions by 27% with goals of 50% reduction by 2030 and net zero by 2050 Registered with Science Based Targets Initiative Committed to decarbonizing the healthcare sector Social Impact Established cultural operating principles Planned GE Healthcare Foundation for philanthropy Appointed chief diversity, equity, and inclusion officer Governance and Accountability Strong corporate governance as a stand-alone public company Relaunched Code of Conduct with high employee engagement Joined UN Global Compact to support sustainable development goals GE HealthCare conducted an ESG materiality assessment, defining five key focus areas for its sustainability strategy. These include expanding healthcare access, fostering diversity and inclusion, reducing greenhouse gas emissions, promoting the circular economy, and enhancing patient data cybersecurity. The report outlines the company's long-term ESG objectives and progress toward previous goals. It is preparing to release an updated task force on climate-related financial disclosures (TCFD) report once its climate risk assessment is finalized. Furthermore, the company has scheduled a materiality assessment update for 2024. In parallel, GE HealthCare is exploring the expansion of Reporting Standards for its ESG disclosures and evaluating how its objectives align with the United Nations Sustainable Development Goals (UN SDGs). After conducting an ESG materiality assessment before its spin-off, the company has pinpointed five vital areas for its sustainability strategy. These priorities, underscored by the company's core innovation, product quality, and integrity principles, encompass the following: Expanding global healthcare access by ensuring underserved populations have better healthcare opportunities; promoting a culture of inclusion and diversity; mitigating its climate impact through concerted efforts; facilitating equipment and prioritizing patient data security and cybersecurity by adhering to standardized data privacy and security practices based on global regulations such as the EU GDPR.

Read More

Health Technology

Omega Healthcare with Tech Solutions Elevates Revenue Cycles

Omega Healthcare | October 13, 2023

Omega Healthcare Launches Omega Digital Platform (ODP): Advanced technology-driven solutions designed to ease administrative burdens and improve financial performance for healthcare organizations. Leveraging artificial intelligence, robotic process automation, machine learning, bots, and natural language processing, ODP enhances efficiency and accuracy in revenue cycle functions. Achievements include over 95 percent accuracy in coding, a 30 percent decrease in accounts receivable days, a 10-20 percent improvement in collections, and a significant reduction in denial rates. Omega Healthcare has launched its Omega Digital Platform (ODP), featuring advanced technology-driven solutions to alleviate healthcare organizations' administrative burdens and enhance their financial performance. Leveraging its expertise in domains such as artificial intelligence, robotic process automation, machine learning, bots, and natural language processing, Omega Healthcare's innovative solutions are designed to boost efficiency and accuracy within critical revenue cycle functions significantly. By minimizing the need for extensive human intervention, clients can reallocate resources, elevate employee and patient satisfaction, and drive improved financial outcomes. Omega Healthcare, renowned for its partnership with provider organizations across the United States, empowers them to attain impressive results, including a reduction in coding costs with an accuracy rate exceeding 95 percent, a substantial 30 percent decrease in accounts receivable (A/R) days, a notable 10-20 percent improvement in collections, and a significant drop in denial rates. The PREDICT workflow engine, an integral part of the ODP, harnesses AI-driven solutions, incorporating advanced proprietary algorithms and comprehensive datasets. PREDICT equips clients to proactively address issues, averting potential challenges through its predictive capabilities, preventive measures, and intelligent task prioritization. Additionally, implementing an automated digital workforce through Robotic Process Automation (RPA) streamlines client operations, reducing the burden of repetitive tasks while enhancing precision. This optimization improves efficiency and liberates staff and healthcare providers to dedicate their efforts to more strategic responsibilities and direct patient engagement. The Omega Digital Platform (ODP) offers comprehensive Revenue Cycle Management Solutions that encompass Patient Access, Mid-Revenue Cycle, and Business Office functions, providing clients with the means to mitigate revenue leakage. In today's healthcare landscape, where denials and compliance regulations can pose substantial financial challenges, effective revenue cycle management (RCM) is paramount. With its cutting-edge claims management system and purpose-built technologies, Omega Healthcare equips organizations to optimize their revenue cycles. Whether supplementing existing processes or overseeing the entire revenue cycle, Omega Healthcare's solutions help prevent denials, enhance coding quality and compliance, and bolster cash flow. This significant development was unveiled at the American Health Information Management Association 2023 Annual Conference. Omega Healthcare is actively participating at AHIMA23 (Booth 311) and is co-presenting its successful utilization of technology in collaboration with physicians at a prominent regional hospital to enhance coding compliance and financial outcomes. This reflects Omega Healthcare's ongoing commitment to advancing healthcare operations and financial success.

Read More

Healthcare Analytics

Maxim Healthcare Services Names National Caregiver of the Year

Business Wire | September 29, 2023

Barbara Buttchen has been named National Caregiver of the Year by Maxim Healthcare Services (Maxim), a national provider of home healthcare, personal and behavioral care. Buttchen, a nurse in Maxim’s Madison, Wisconsin office was presented with the John “Doc” Langley National Caregiver of the Year award alongside colleagues and fellow nominees during a ceremony in Baltimore, Maryland on September 19. “Barbara makes such a difference in the lives of her patients and their families every day,” said Maxim’s Chief Executive Officer, Jarrod DePriest. We deeply admire Barbara’s dedication to providing quality compassionate in-home care and we are thrilled to present her with this much-deserved recognition. [Source – Business Wire] Selected by a panel of judges for her impactful contributions to the home healthcare community, Buttchen has worked as a nurse for more than 50 years. Described by her colleagues as one of the most selfless, caring, kind, and hard-working individuals, Buttchen prioritizes others’ well-being more than her own. She currently lives with lymphoma but keeps a positive attitude and is always looking for ways to serve others. She extends caregiving to her personal life with activities such as delivering Meals on Wheels to individuals in need, providing care to a friend that has Alzheimer's, and also lending her expertise to a friend’s husband that is wheelchair bound while they travel, so that the vacation can be safe and enjoyable. During the ceremony Barbara shared, “I wanted to be like Florence Nightingale. That’s how I want to be known and live my life. Before I lay my head down on the pillow, I want to make rounds one more time, with the lantern, to see if there’s someone that needs my care. Thank you so much for this honor.” Maxim’s Caregiver of the Year Award Program, which is celebrated annually, recognizes the nurses, home healthcare aides and behavioral direct care workers who all play a vital role in providing compassionate, holistic care for patients who are both medically fragile and who require behavioral and community support. Learn more about Buttchen’s story, here. In addition to honoring Buttchen, Maxim also celebrates another significant milestone this year – providing 35 years of compassionate, holistic home healthcare for patients. DePriest, who has been with Maxim since 1998 and first started with the company as a healthcare recruiter, lauds the Maxim team for this accomplishment. “The healthcare industry has continued to rapidly grow and evolve, and likewise so has Maxim,” said DePriest. “As a mission-driven company, we are passionate about our work and improving the lives of our patients, their families and the communities we serve nationwide. I want to thank our exceptional team for their commitment and service, and to our patients and their families that have welcomed us into their homes.”

Read More

Healthcare Analytics

GE HealthCare Releases Sustainability Report, Shares Future Goals

GE HealthCare | September 25, 2023

First Sustainability Report since January 2023 showcases the company’s commitment to creating a world with no healthcare limits Report shows reduced operational Scope 1 and 2 greenhouse gas emissions by 27% since 2019 Strong leadership focus on sustainability efforts and ESG with a cross-functional ESP GE HealthCare has released its inaugural Sustainability Report, marking its commitment to environmental, social, and governance (ESG) practices since becoming an independent company in January 2023. The report highlights the reduction of operational Scope 1 and 2 greenhouse gas emissions by 27% since 2019 and outlines the company's dedication to ESG principles and sustainability. GE HealthCare recognizes the importance of sustainability and corporate responsibility in the healthcare industry. The report reflects the company's dedication to creating a world where healthcare knows no limits and its commitment to environmental and social impact. ESG Program Leader at GE HealthCare, Kelvin Sanborn, stated, GE HealthCare recognizes the global significance of fulfilling our purpose and delivering on our objectives and is pleased to have reduced our operational GHG emissions by 27% versus our 2019 baseline. With our broad ESG strategy and priorities in mind, we are carrying out a climate risk assessment that will inform our climate transition plan, and developing a net zero roadmap for Scope 1, 2, and 3 GHG emissions. [Source: Business Wire] Key Highlights from the Company's Inaugural Sustainability Report: Environmental Impact Since 2019, reduced GHG emissions by 27% with goals of 50% reduction by 2030 and net zero by 2050 Registered with Science Based Targets Initiative Committed to decarbonizing the healthcare sector Social Impact Established cultural operating principles Planned GE Healthcare Foundation for philanthropy Appointed chief diversity, equity, and inclusion officer Governance and Accountability Strong corporate governance as a stand-alone public company Relaunched Code of Conduct with high employee engagement Joined UN Global Compact to support sustainable development goals GE HealthCare conducted an ESG materiality assessment, defining five key focus areas for its sustainability strategy. These include expanding healthcare access, fostering diversity and inclusion, reducing greenhouse gas emissions, promoting the circular economy, and enhancing patient data cybersecurity. The report outlines the company's long-term ESG objectives and progress toward previous goals. It is preparing to release an updated task force on climate-related financial disclosures (TCFD) report once its climate risk assessment is finalized. Furthermore, the company has scheduled a materiality assessment update for 2024. In parallel, GE HealthCare is exploring the expansion of Reporting Standards for its ESG disclosures and evaluating how its objectives align with the United Nations Sustainable Development Goals (UN SDGs). After conducting an ESG materiality assessment before its spin-off, the company has pinpointed five vital areas for its sustainability strategy. These priorities, underscored by the company's core innovation, product quality, and integrity principles, encompass the following: Expanding global healthcare access by ensuring underserved populations have better healthcare opportunities; promoting a culture of inclusion and diversity; mitigating its climate impact through concerted efforts; facilitating equipment and prioritizing patient data security and cybersecurity by adhering to standardized data privacy and security practices based on global regulations such as the EU GDPR.

Read More

Health Technology

Omega Healthcare with Tech Solutions Elevates Revenue Cycles

Omega Healthcare | October 13, 2023

Omega Healthcare Launches Omega Digital Platform (ODP): Advanced technology-driven solutions designed to ease administrative burdens and improve financial performance for healthcare organizations. Leveraging artificial intelligence, robotic process automation, machine learning, bots, and natural language processing, ODP enhances efficiency and accuracy in revenue cycle functions. Achievements include over 95 percent accuracy in coding, a 30 percent decrease in accounts receivable days, a 10-20 percent improvement in collections, and a significant reduction in denial rates. Omega Healthcare has launched its Omega Digital Platform (ODP), featuring advanced technology-driven solutions to alleviate healthcare organizations' administrative burdens and enhance their financial performance. Leveraging its expertise in domains such as artificial intelligence, robotic process automation, machine learning, bots, and natural language processing, Omega Healthcare's innovative solutions are designed to boost efficiency and accuracy within critical revenue cycle functions significantly. By minimizing the need for extensive human intervention, clients can reallocate resources, elevate employee and patient satisfaction, and drive improved financial outcomes. Omega Healthcare, renowned for its partnership with provider organizations across the United States, empowers them to attain impressive results, including a reduction in coding costs with an accuracy rate exceeding 95 percent, a substantial 30 percent decrease in accounts receivable (A/R) days, a notable 10-20 percent improvement in collections, and a significant drop in denial rates. The PREDICT workflow engine, an integral part of the ODP, harnesses AI-driven solutions, incorporating advanced proprietary algorithms and comprehensive datasets. PREDICT equips clients to proactively address issues, averting potential challenges through its predictive capabilities, preventive measures, and intelligent task prioritization. Additionally, implementing an automated digital workforce through Robotic Process Automation (RPA) streamlines client operations, reducing the burden of repetitive tasks while enhancing precision. This optimization improves efficiency and liberates staff and healthcare providers to dedicate their efforts to more strategic responsibilities and direct patient engagement. The Omega Digital Platform (ODP) offers comprehensive Revenue Cycle Management Solutions that encompass Patient Access, Mid-Revenue Cycle, and Business Office functions, providing clients with the means to mitigate revenue leakage. In today's healthcare landscape, where denials and compliance regulations can pose substantial financial challenges, effective revenue cycle management (RCM) is paramount. With its cutting-edge claims management system and purpose-built technologies, Omega Healthcare equips organizations to optimize their revenue cycles. Whether supplementing existing processes or overseeing the entire revenue cycle, Omega Healthcare's solutions help prevent denials, enhance coding quality and compliance, and bolster cash flow. This significant development was unveiled at the American Health Information Management Association 2023 Annual Conference. Omega Healthcare is actively participating at AHIMA23 (Booth 311) and is co-presenting its successful utilization of technology in collaboration with physicians at a prominent regional hospital to enhance coding compliance and financial outcomes. This reflects Omega Healthcare's ongoing commitment to advancing healthcare operations and financial success.

Read More

Healthcare Analytics

Maxim Healthcare Services Names National Caregiver of the Year

Business Wire | September 29, 2023

Barbara Buttchen has been named National Caregiver of the Year by Maxim Healthcare Services (Maxim), a national provider of home healthcare, personal and behavioral care. Buttchen, a nurse in Maxim’s Madison, Wisconsin office was presented with the John “Doc” Langley National Caregiver of the Year award alongside colleagues and fellow nominees during a ceremony in Baltimore, Maryland on September 19. “Barbara makes such a difference in the lives of her patients and their families every day,” said Maxim’s Chief Executive Officer, Jarrod DePriest. We deeply admire Barbara’s dedication to providing quality compassionate in-home care and we are thrilled to present her with this much-deserved recognition. [Source – Business Wire] Selected by a panel of judges for her impactful contributions to the home healthcare community, Buttchen has worked as a nurse for more than 50 years. Described by her colleagues as one of the most selfless, caring, kind, and hard-working individuals, Buttchen prioritizes others’ well-being more than her own. She currently lives with lymphoma but keeps a positive attitude and is always looking for ways to serve others. She extends caregiving to her personal life with activities such as delivering Meals on Wheels to individuals in need, providing care to a friend that has Alzheimer's, and also lending her expertise to a friend’s husband that is wheelchair bound while they travel, so that the vacation can be safe and enjoyable. During the ceremony Barbara shared, “I wanted to be like Florence Nightingale. That’s how I want to be known and live my life. Before I lay my head down on the pillow, I want to make rounds one more time, with the lantern, to see if there’s someone that needs my care. Thank you so much for this honor.” Maxim’s Caregiver of the Year Award Program, which is celebrated annually, recognizes the nurses, home healthcare aides and behavioral direct care workers who all play a vital role in providing compassionate, holistic care for patients who are both medically fragile and who require behavioral and community support. Learn more about Buttchen’s story, here. In addition to honoring Buttchen, Maxim also celebrates another significant milestone this year – providing 35 years of compassionate, holistic home healthcare for patients. DePriest, who has been with Maxim since 1998 and first started with the company as a healthcare recruiter, lauds the Maxim team for this accomplishment. “The healthcare industry has continued to rapidly grow and evolve, and likewise so has Maxim,” said DePriest. “As a mission-driven company, we are passionate about our work and improving the lives of our patients, their families and the communities we serve nationwide. I want to thank our exceptional team for their commitment and service, and to our patients and their families that have welcomed us into their homes.”

Read More

More featured news