Carenet Health | December 02, 2022
Carenet Health, a leading provider of 24/7 and on-demand patient engagement solutions announced it has acquired Stericycle Communication Solutions, an industry leader in patient engagement technology and solutions and a service of Stericycle, Inc. as part of its strategic vision to create a cohesive patient experience and provide better healthcare for all.
The acquisition strengthens Carenet’s robust capabilities in the payer, healthcare services, and clinical arenas by adding provider-centric technology services including online scheduling platforms, automated messaging solutions, and additional inbound and outbound call center services. The combined entity provides 1 in 3 Americans access to Carenet offerings and works with 14 of the top 20 health systems in the U.S., among 1,000 other leading healthcare companies.
“At this critical moment in healthcare, where health systems are working hard to get patients back in the door for needed procedures, we’re pleased to be able to provide 24/7 modernized and elevated technology tools with the overall goals of better access, better experiences, better outcomes, and better profitability. Carenet is now the industry’s most experienced and comprehensive healthcare consumer engagement company, delivering dynamic integrated solutions that support the ongoing shift to value-based care.”
John Erwin, Carenet chief executive officer
In addition to Carenet’s Intelligent Engagement™ clinical and telehealth services, Carenet’s offerings now include
Best-in-class Intelligent Scheduling solution, built on the InQuicker™ scheduling platform, that enables patients to convert at the moment of intent
Broadest and deepest EHR/EMR integrated solution in the marketplace
Award-winning SaaS digital and automation platforms with natural language processing and multi-language capabilities
Partnerships with leading health-tech innovators, including leading search platforms
Fully API-enabled enterprise platform
Carenet’s Matt Dickson, formerly senior vice president at Stericycle Communication Solutions, said the deal is a great fit for both companies.
“The acquisition creates an enhanced and powerful end-to-end clinical solution for payers, providers, and healthcare partners that eliminates costly handoffs and multi-vendor management headaches,” Dickson said. “Additionally, our hospital and health system customers will continue to receive the top-notch service they expect while also benefiting from Carenet’s deep clinical expertise and resources. The strategic marriage of tech-enabled communications and expert human capital is a recipe for success during this time of worker shortages, delayed care, and heightened interest in non-traditional venues of healthcare.”
Carenet’s enhanced portfolio brings together a human touch to patient engagement and innovative technology solutions to deliver meaningful improvements to patient experience and health outcomes while strengthening provider, payer, and healthcare partner successes.
“We’re excited to build on our more than 30 years of expertise by exponentially improving our ability to modernize and optimize the delivery of the healthcare consumer experience across the entire patient engagement journey,” said Mick Mazour, Carenet president. “It’s an essential moment in time for healthcare, and we’re well-positioned to answer the industry’s call for better healthcare for all.”
About Carenet Health
Carenet Health is the industry's leading healthcare consumer engagement company, providing member and patient engagement, clinical support, virtual care, online scheduling, and advocacy solutions for providers, payers, and partners. One in three Americans have access to Carenet's services. The global company is headquartered in San Antonio, Texas.
About Stericycle Communication Solutions
Stericycle Communication Solutions is an industry leading provider of patient engagement solutions, providing online scheduling, automated messaging, and strategic inbound and outbound call center services to drive patient access, action, and adherence. Combining a human touch with innovative technologies, Stericycle Communication Solutions delivers a comprehensive patient engagement platform that helps clients acquire and retain patients, achieve higher customer satisfaction rates, enhance their brands, and grow revenue.
HEALTH TECHNOLOGY, FUTURE OF HEALTHCARE
Juvare | December 28, 2022
A leader in crisis and emergency management technology, Juvare recently announced successfully automating the transfer of hospital bed capacity data from EMResource to National Healthcare Safety Network (NHSN), run by Centers for Disease Control and Prevention (CDC).
EMResource data has been used as part of the national response to COVID-19 since the beginning of the pandemic. This has enabled flexible data collection from hospitals and improved visibility at both the state and federal levels. According to estimates, data obtained from EMResource served as the single most important source for hospital information.
“McKinsey Institute estimates that automating different tasks can raise productivity growth to 1.4% annually”
The company believes that the ability to quickly help hospitals and public health stakeholders keep track of the situation across a region or state and respond to changing regulatory needs without giving healthcare providers more work is a unique feature. Even when there are no federal rules or requirements, EMResource helps states and healthcare coalitions keep track of the capacity and availability of healthcare resources.
During the pandemic, Juvare made a number of important changes to the EMResource platform. For example, it updated the user interface and gave hospitals across the state access to APIs so that they could automate data in a way that had never been done before. Also, the company launched the JX Connector integration platform to help the public sector update its digital systems by quickly connecting different data streams. The integration of EMResource and NHSN was done faster with Juvare's JX Connector, a platform for integration-as-a-service.
Juvare Enterprise Resilience Solutions help organizations connect to the important resources, data, and mutual help they need to bounce back after disasters or other problems. Juvare has helped with over 500,000 emergency response situations each year in more than 25 countries.
HEALTH TECHNOLOGY, MEDICAL DEVICES
SimiTree | January 13, 2023
SimiTree has strengthened its position in the US behavioral health support market by acquiring two new companies.
On January 12, 2023, Bill Simione, CEO and Managing Principal of SimiTree, announced the acquisition of behavioral health data analytics and consulting firm Afia and Florida-based credentialing service provider GreenpointMed. This move enhances the full range of support services offered by SimiTree and its behavioral health flagship, Infinity Behavioral Health Services.
Afia employs data-driven decision-making to address business challenges by streamlining EHR implementations, optimizing revenue cycles, promoting clinical best practices, and developing IT infrastructures to advance behavioral businesses. SimiTree's leading data analytics capabilities are enhanced by this acquisition, allowing clients to benefit from tech-enabled optimization of financial, clinical, and operational functions and gain greater insight from actionable data.
Acquiring GreenpointMed has allowed SimiTree to expand billing and debt recovery capabilities and offer time-saving credentialing services with insurance panels to behavioral health providers. GreenpointMed has substantial credentialing experience in every state, with all insurers, including Medicare and Medicaid.
"This move delivers the scalability SimiTree needs to address the behavioral health industry's growing need for our services as we head into 2023," said Bill Simone. He further added, "We remain committed to providing a robust array of services to assist behavioral health providers in developing a stronger revenue cycle with improved cash flow, higher collection rates, and best-in-class processes."
(Source – PR Newswire)
Formed by the merger of Simione Healthcare Consultants with BlackTree Healthcare Consulting in 2021, SimiTree provides clinical, financial, operational consulting and outsourced services such as review choice demonstration (RCD), OASIS, billing, coding, and quality assessment and performance improvement (QAPI). Headquartered in King of Prussia (Pennsylvania), the company aligns its teams, services, and approach with clients' challenges to help them improve operational performance, fulfill clinical and financial potential, and improve the organization's overall health.