HEALTH TECHNOLOGY

Liberty HomeCare and Hospice Announces Axxess as New Healthcare Technology Partner

Microba Life Sciences Limited | May 26, 2022

Liberty HomeCare

On May 25th, premier palliative care provider Liberty HomeCare and Hospice announced a partership with healthcare technology solutions firm, Axxess. Liberty aims to enhance its clinician experience by automating documentation and other processes. The organization chose Axxess in a bid to improve employee retention and centralize its billing process.

"I didn't expect to make a software transition again in my career, but when we vetted Axxess it was an easy decision. The service and communication they have provided has been above and beyond. The clinical team and the billing and financial leaders have high regard for Axxess. We have already seen revenue growth in locations using Axxess, and more of the branches are asking to be in the next implementation wave."

Holly MacDonald, president of Liberty HomeCare and Hospice

Liberty serves to communities through its 30 locations in Virginia, North Carolina, and South Carolina. The organization has been delivering quality hospice, home care, and palliative care. It also rolled out the first phase of the Axxess platform implementation, and plans to unveil it across its other locations.  

John Olajide, founder and CEO of Axxess, added, "The partnership between Liberty and Axxess is a natural fit. Holly and the Liberty team made it clear that they wanted to work with a company that would be responsive and innovative so they can efficiently and effectively run their enterprise operations. Axxess is committed to working with our clients to deliver what they need, and we have the global presence and resources to do that every day."

Axxess is an innovator in healthcare technology and is trusted by more than 9,000 firms in the healthcare industry. The company is well known for its range of cutting-edge software that is currently used to serve over 3 million patients globally. 

MacDonald further commented, "For our clinicians, the Axxess Certification Program is going to create so many efficiencies. It will give us a standard way to get our staff properly trained. With an organization of our size, we needed a way to uniformly train our staff. When we saw this program, we immediately knew this was the solution we needed."

Spotlight

Lee Health is a nationally recognized, award-winning health system in Southwest Florida. We are caring people, inspiring health. Whether it’s traffic, work, or a relationship, health experts say stress is normal and can be triggered by anything. “Stress is not necessarily a bad thing, it’s when we have unmanaged stress that goes on for unrelenting periods of time that it becomes a problem,” explained Jayme Hodges, director of behavioral health at Lee Health.

Spotlight

Lee Health is a nationally recognized, award-winning health system in Southwest Florida. We are caring people, inspiring health. Whether it’s traffic, work, or a relationship, health experts say stress is normal and can be triggered by anything. “Stress is not necessarily a bad thing, it’s when we have unmanaged stress that goes on for unrelenting periods of time that it becomes a problem,” explained Jayme Hodges, director of behavioral health at Lee Health.

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HEALTH TECHNOLOGY

Allegheny Health Network Launches Unique Mobile Internal Staffing Model to Improve Recruitment, Retention of Nurses

Allegheny Health Network | August 20, 2022

As part of its ongoing efforts to better recruit and retain talented health professionals amid the significant labor shortages impacting the healthcare industry, Allegheny Health Network (AHN) announced today the launch of a new mobile internal staffing model that will provide flexible work life solutions for nurses, surgical technologists, and other team members. Called "Work Your Way," the new AHN program is seeking qualified internal and external applicants to work rotational shifts in telemetry, critical care, perioperative care and emergency medicine at the following AHN hospitals: Allegheny General, West Penn, Forbes, Jefferson, Wexford, Canonsburg, Allegheny Valley and Saint Vincent. The positions offer premium pay as well as mileage reimbursement for those traveling more than 50 miles to work and lodging reimbursement for those traveling more than 75 miles to work. "The severe nursing shortage across the nation continues to affect all hospitals and health systems. Creating and executing innovative solutions helps us address the staffing challenge and at AHN we are doing just that. Our new mobile internal staffing program is one of many solutions relative to the staffing challenges. It's also an opportunity for nurses who are interested in joining AHN's community of nursing in a unique way with competitive wages, excellent benefits, and the flexibility of practice at different AHN hospitals. AHN Chief Nurse Executive Claire Zangerle, DNP, RN, FAAN "Interest in this program is high, and several nurses have already signed on as members of the internal staffing team," Zangerle said. "We are confident this model will greatly reduce our reliance on contracted agency nurses and provide our employees with a unique work option that suits their individual needs and preferences." Zangerle said nurses at AHN are empowered to practice at their highest level in all settings, putting the patient at the center of their work by embracing evidence-based practices and collaborating across clinical disciplines. "The "Work Your Way" nurse lifestyle program at AHN provides nurses with the freedom and flexibility they told us they wanted – choosing how they want to work, with various options to the mobile internal staffing team, including a 'weekend warrior' program for those who prefer to work weekends and a 'night owl' program for those who prefer to work the night shifts," Zangerle said. About the Allegheny Health Network Allegheny Health Network (AHN.org) is an integrated healthcare delivery system serving the greater Western Pennsylvania region. The Network is composed of 14 hospitals, ambulatory surgery centers, Health + Wellness Pavilions, an employed physician organization, home and community-based health services, a research institute, and a group purchasing organization. The Network provides patients with access to a complete spectrum of advanced medical services, including nationally recognized programs for primary and emergency care, trauma care, cardiovascular disease, organ transplantation, cancer care, orthopedic surgery, neurology and neurosurgery, women's health, diabetes, autoimmune disease and more. AHN employs approximately 21,000 people, has more than 2,600 physicians on its medical staff and serves as a clinical campus for Drexel University College of Medicine and the Lake Erie College of Osteopathic Medicine.

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HEALTH TECHNOLOGY

Eleos Health and The Echo Group Announce Strategic Partnership to Advance the use of Augmented Intelligence in Behavioral Health

Eleos Health and Echo Group | September 16, 2022

Eleos Health, the leader in CareOps Automation for behavioral health, and The Echo Group, the only provider of visual electronic health record technology, announced that Eleos Health's augmented intelligence will be directly embedded into the EchoVantage web-based clinical, billing, and administrative EHR application to serve the needs of behavioral healthcare clinicians. Eleos Health and EchoVantage will act in synergy to reduce administrative burdens on clinicians. Medical professionals face an increasing number of administrative tasks, spending an average of 20% of their total working hours on administration. In general, notes for each session take about 15 minutes to complete, with the average full-time clinician doing so for 40 sessions per week. Eleos will turn behavioral health conversations into documentation and session intelligence, plugging directly into EchoVantage's visual health record (VHR). The VHR provides clinicians with a client's case across a timeline, with visual indicators providing an understandable and actionable graphical format. Clinicians using Eleos reduce time spent on documentation by over 30%. This increase in efficient and accurate documentation also equips supervisors with unprecedented visibility into staff activity, caseloads and performance to make it easier for providers to meet organizational standards for documentation, while empowering providers to improve training with structured, objective feedback on their sessions. "Eleos Health is excited to add The Echo Group to our growing base of strategic partners who are dedicated to advancing the standard of care in behavioral health. By enhancing the EchoVantage EHR with our augmented intelligence capabilities, we will give clinicians the ability to spend less time on administrative tasks and more time impacting the lives of those managing behavioral health conditions," Alon Joffe, CEO and Co-Founder, Eleos Health EchoVantage ensures that all aspects of the clinical chart are fully integrated and organized, along with the timeline, in relation to each other. This lends true clinical understanding to precipitating events and treatment activities. "The expansion of our national offering to include Eleos Health as an embedded platform for all of our customers is a huge benefit for clinicians and their patients," said Allan Normandin, Chief Executive Officer, The Echo Group. "The Echo Group is focused on finding ways to empower our customers to be more clinically effective and financially strong. Working with Eleos Health is another step in achieving that goal by reducing the barrier of administrative tasks in the continuum of care." This partnership puts overburdened clinicians back into the office working with clients instead of spending their time typing notes into their EHR. Beyond simplifying documentation, , this partnership will enable clinicians to quickly understand the themes in their meetings, such as suicidal thoughts or cognitive-behavioral therapy techniques, and pursue the best evidence-based practices. Eleos Health's proprietary voice-based Natural Language Understanding (NLU) technology accurately identifies evidence-based techniques, as well as interprets the meaning of behavioral health conversations, giving clinicians objective feedback they can use with patients to identify recurring themes, issues and needs. Eleos Health will be available to all of The Echo Group's clients as an add-on, with GRAND Mental Health, in Northeastern and North Central Oklahoma, being the first center to leverage the power of both systems to help give its care providers more time for patients. The Echo Group's partners are located throughout the U.S. and range in size, from small community behavioral health agencies to comprehensive enterprise-wide organizations. "The ability to reduce administrative burdens for clinicians while also increasing visibility around the quality of care is invaluable in giving our staff the freedom and tools they need to focus on our mission of improving quality of life for consumers," said Josh Cantwell, COO, GRAND Mental Health. "The Eleos Health and Echo Group partnership will meaningfully ability to support clinicians and serve our communities." About Eleos Health Founded in 2020, Eleos Health turns behavioral health conversations into documentation and intelligence that drives better care. Using proprietary, voice-based Natural Language Understanding (NLU) technology built by clinical experts to accurately interpret, analyze and document behavioral health conversations, Eleos reduces the operational burden on providers while unlocking objective insights into evidence-based care and the therapeutic alliance. Leadership teams can scale supervision and training while gaining unprecedented visibility into staff activity, caseloads and performance as well as population health. Eleos is the only technology of its kind that embeds seamlessly into electronic health records (EHRs), telehealth tools and existing provider workflows. With Eleos CareOps Automation, behavioral health providers are setting a new standard for care. About The Echo Group The Echo Group, privately held since 1980, revolutionized electronic health records in the behavioral health industry with EchoVantage, the only EHR featuring a visual continuum of care timeline. EchoVantage is a core, integrated EHR platform with a complete suite of tools designed to conform to your workflow, meet compliance requirements, and increase productivity, enabling you to spend more time putting your clients. The Echo Group is located in Conway, New Hampshire, with an additional office in California. Echo has more than 80 employees dedicated to making the best behavioral health technology in the industry.

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HEALTH TECHNOLOGY

Amazon and One Medical Sign an Agreement for Amazon to Acquire One Medical

One Medical | July 22, 2022

Amazon and One Medical announced that they have entered into a definitive merger agreement under which Amazon will acquire One Medical. One Medical is a human-centered, technology-powered national primary care organization on a mission to make quality care more affordable, accessible, and enjoyable through a seamless combination of in-person, digital, and virtual care services that are convenient to where people work, shop, and live. “We think health care is high on the list of experiences that need reinvention. Booking an appointment, waiting weeks or even months to be seen, taking time off work, driving to a clinic, finding a parking spot, waiting in the waiting room then the exam room for what is too often a rushed few minutes with a doctor, then making another trip to a pharmacy – we see lots of opportunity to both improve the quality of the experience and give people back valuable time in their days. We love inventing to make what should be easy easier and we want to be one of the companies that helps dramatically improve the healthcare experience over the next several years. Together with One Medical’s human-centered and technology-powered approach to health care, we believe we can and will help more people get better care, when and how they need it. We look forward to delivering on that long-term mission.” Neil Lindsay, SVP of Amazon Health Services “The opportunity to transform health care and improve outcomes by combining One Medical’s human-centered and technology-powered model and exceptional team with Amazon’s customer obsession, history of invention, and willingness to invest in the long-term is so exciting,” said Amir Dan Rubin, One Medical CEO. “There is an immense opportunity to make the health care experience more accessible, affordable, and even enjoyable for patients, providers, and payers. We look forward to innovating and expanding access to quality healthcare services, together.” Amazon will acquire One Medical for $18 per share in an all-cash transaction valued at approximately $3.9 billion, including One Medical’s net debt. Completion of the transaction is subject to customary closing conditions, including approval by One Medical's shareholders and regulatory approval. On completion, Amir Dan Rubin will remain as CEO of One Medical. About Amazon Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. About One Medical One Medical is a U.S. national human-centered and technology-powered primary care organization with seamless digital health and inviting in-office care, convenient to where people work, shop, live, and click. One Medical’s vision is to delight millions of members with better health and better care while reducing costs, within a better team environment. One Medical’s mission is to transform health care for all through a human-centered, technology-powered model. Headquartered in San Francisco, 1Life Healthcare, Inc. is the administrative and managerial services company for the affiliated One Medical physician-owned professional corporations that deliver medical services in-office and virtually. 1Life and the One Medical entities do business under the “One Medical” brand.

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