Healthcare Triangle (HCTI) Selected By Monument Health to Automate Document Processing

Healthcare Triangle, Inc. | November 26, 2021

Healthcare Triangle (HCTI) Selected By Monument Health to Automate Document Processing

Healthcare Triangle Inc.,(“HCTI” or the "Company") a leading provider of cloud and data transformation platform and solutions for healthcare and life sciences, is pleased to announce that Monument Health taps Healthcare Triangle to automate their document processing through readable.AI.

Healthcare Triangle’s deep expertise in Artificial Intelligence (AI), Machine Learning (ML), and Natural Language Processing (NLP) has helped Monument Health turn their clinical data from disparate sources into actionable insight.

At Monument Health, the ability to close gaps in care depends on data availability at the point of care. As a result, this community-based health care system, headquartered in Rapid City, SD, ingests thousands of pages of data daily, which were manually identified, categorized, and uploaded by staff into its electronic health record (EHR) so the data could be delivered to providers at the point of care. With over 5,000 physicians and caregivers across 5 hospitals and 38 medical clinics serving 12 communities, Monument Health’s paper-intensive nature and need for efficient management of information while ensuring data security required an advanced automation solution for image recognition and document analysis.

Monument Health leveraged Healthcare Triangle’s cloud-based AI and machine learning solution to automate the process of categorizing data from unstructured reports and pair the right information with the right patients. uses the state-of-the-art public cloud artificial intelligence and machine learning to recognize and extract information from documents, faxes and narrative reports which adds value as more documents get processed.

“As a trail of records follows patients in their healthcare journey, Healthcare Triangle’s solution helps unlock key data while reducing the burden of manual data capture.” 

Suresh Venkatachari, CEO, Healthcare Triangle

HCTI’s AI-powered document processing solution lets the integrated health system focus on higher-value activities related to patient care rather than document processing. It’s an approach that positions Monument Health to meet the complex health needs of its population more effectively.

With HCTI’s strong partnership and expertise in AI and machine learning, Monument Health achieved:

  • Streamlined patient care through faster processing
  • Cost reduction through labor savings
  • Integration to the EHR & other key applications using FHIR APIs
  • Accuracy through the latest AI and language processing ML models
  • Scalability through public cloud

“The HCTI team and solution has synched with our needs from the very start. From the comprehensive assessment to the design and execution, HCTI validates daily that their partnership is the key component in their solution. The project has had a tremendous impact on our health system’s accuracy and productivity in a time where struggles with recruitment and workforce put the industry at risk. Having a partner that lives on service excellence makes all the difference; Thank you HCTI team!” - Ted Syverson, Monument Health Vice President of Revenue Cycle.

About Healthcare Triangle, Inc. (HCTI)

Healthcare Triangle, Inc. based in Pleasanton, Calif., reinforces healthcare progress through breakthrough technology and extensive industry knowledge and expertise. We support healthcare organizations—including hospitals and health systems and health plans—as well as pharma and life sciences organizations, in their efforts to improve health outcomes. Healthcare Triangle enables the rapid adoption of new technologies, data enlightenment, business agility, and response to immediate business needs and competitive threats. The highly regulated healthcare and life sciences industries rely on Healthcare Triangle for expertise in digital transformation encompassing the cloud, security and compliance, data lifecycle management, healthcare interoperability, and clinical and business performance optimization.

About Monument Health

Headquartered in Rapid City, S.D., Monument Health is a community-based health care system with a mission to make a difference, every day. The system offers care in 31 medical specialties and serves 12 communities across western South Dakota. With over 5,000 physicians and caregivers, Monument Health is composed of 5 hospitals and 38 medical clinics and specialty centers. Monument Health is a member of the Mayo Clinic Care Network.


Eight years ago, executive and board leaders at Sentara Healthcare in Norfolk, Virginia, threw down a strategic gauntlet: It was time to make a big shift and focus on new growth. Since then, the nonprofit health system has been ramping up its presence in its home state of Virginia and continues to evaluate opportunities for partnerships in other states.

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