HEALTH TECHNOLOGY

Happify Health Weaves a New Path as Twill, the Intelligent Healing Company™

Happify Health | July 13, 2022 | Read time : 3 min

Happify Health

Happify Health has announced its transformation to become Twill. This change represents the culmination of a five-year journey to build in-house capabilities, which have enabled the company to transition from wellness apps to a clinical-grade platform that weaves together disparate strands of care to deliver a more connected care experience. As Twill, the company will shorten the distance between need and care to enable delivery of better care at a lower cost for the many, not the few.

Twill offers Sequences™, which are configurable care experiences tailored to meet the needs of customers, specific medical conditions they cover, and the populations they serve. Sequences combine evidence-based digital therapeutics and well-being products, care communities, coaching, and third-party services on a clinical-grade platform designed to work seamlessly with the customer's existing digital solutions and resources. This enables a more precise, personalized and seamless care experience, at scale.

As we’ve grown to deliver care to more communities, the disconnectedness of our industry in addressing mental health along with physical health challenges has become abundantly clear. Instead of contributing to this problem, we saw an opportunity to take a different approach, one where we could make the meaningful connections between technology and humanity, body and mind, and need and care. As we’ve shifted our focus toward weaving together solutions that better support the whole person in the care journey, we wanted a name that better matched our mission: to make healing more intelligent.”

Tomer Ben-Kiki, Chief Executive Officer at Twill

Untangling the complexity of a fragmented healthcare system
Today, there are over 350,000 consumer digital health apps, yet according to McKinsey, 90% of patients are looking for integrated healthcare journeys rather than single-point solutions. At the end of 2021, Twill conducted its own survey of large employers and health plans, to identify the largest barrier to executing a successful digital health strategy. Nearly half of all insurers and over a quarter of employers said that the biggest problem they faced was too many standalone point solutions.

As Twill, the company is untangling the complexity of the healthcare system to deliver care that is more personal and connected. Twill's Intelligent Healing Platform™ integrates with, and augments, the customer’s existing offerings to give more people more choice in their care journey. This open-by-design architecture allows seamless integration with existing digital solutions, enhancing overall personalization and engagement to create a more personal, precise and connected experience. In doing so, Twill aims to usher in a new era of care built on a more human-centered, digital-first approach to guide each person to the care they need, when they need it, in the way they want.

Weaving together a more connected approach to care through Sequences
Sequences™ are the proprietary, configurable solution that enable Twill to provide simpler, more connected support for the care journey of a specific medical condition. Each Sequence is a bespoke configuration of evidence-based digital therapeutics and well-being products, care communities, coaching, third party services, and a customer’s own existing resources. They are open by design, in order to work seamlessly with a customer’s existing digital solutions, enhancing personalization and engagement to create a more personal, precise and connected journey.

By the end of 2022, Twill will offer Sequences for four medical conditions: mental health, MS, pregnancy, and psoriasis. These have been developed with premier partners including Elevance Health Biogen, and Almirall, among others. Twill’s technology and science is designed to be scalable to a broad range of medical conditions.

Intelligently guiding people through a more personalized and precise care journey
Sequences are built on Twill’s Intelligent Healing Platform, which leverages deep understanding of each person’s unique clinical needs and personal preferences to guide people through a hyper-personalized and seamless care experience.

About Twill
Twill is The Intelligent Healing Company™, shortening the distance between need and care by intelligently guiding each person to the care they need, when they need it, in the way they want. The company delivers Sequences™, fully configurable, scientifically designed, digital-first solutions that support the care journey for specific medical conditions. Twill does this for pharmaceutical companies, health plans, jumbo employers, and those they serve. Available across 10 languages and covering more than 18 million lives, Twill creates a more precise, personal, engaging, and effective experience at scale for the many, not the few. 

Spotlight

With $150 billion expected to be spent by the healthcare industry on AI deployment and tools over the next decade, machine learning is set to transform the industry, according to a new infographic by Appen. The infographic examines several use cases for machine learning in healthcare.

Spotlight

With $150 billion expected to be spent by the healthcare industry on AI deployment and tools over the next decade, machine learning is set to transform the industry, according to a new infographic by Appen. The infographic examines several use cases for machine learning in healthcare.

Related News

HEALTH TECHNOLOGY, MEDICAL DEVICES

Elara Caring and ServiceNow Drive Tech Innovations in Home Health

Elara Caring | December 09, 2022

Elara Caring, the full-scale, multi-state home healthcare provider of clinical and personalized services across the patient/client continuum, is working with ServiceNow to empower its caregiver workforce to deliver vital services to patients and clients wherever they call home. ServiceNow will equip Elara’s caregivers with market-leading, cloud-based, mobile-enabled solutions that simultaneously improve patient/client outcomes and the caregiver experience, while helping cut costs, retain a mobile workforce, and optimize operations. Specific technologies to be deployed include automated appointment scheduling; on-the-go schedule management and shift offerings; GPS-based travel route guidance; pre-visit management; digital documentation; and a 360-degree portal for patients/clients, their authorized family members and Elara. The move reflects Elara’s commitment to mission-driven innovation, stemming from its state-of-the-art care platform, ElaraConnect, which leverages advanced technology to monitor, anticipate and meet patient/client needs. The platform uses digital monitoring, data-enabled insights and change-in-condition alerts that allow for proactive and timely interventions. In addition, it allows for a seamless transition to more cost-effective and progressive care paths for chronically ill patients. “Our high-tech, high-touch approach to keeping patients and clients healthy and out of the hospital not only best serves the needs of our patient/client population and their families, but aligns the historically conflicting interests of patients and payers. Working with ServiceNow only further enhances our technology-driven focus on patient vitality, improving outcomes for all stakeholders.” Scott Powers, CEO of Elara Caring "We’re proud to help Elara Caring make healthcare more human by connecting teams and streamlining processes as they redefine the future of patient care,” said Mike Luessi, head of healthcare and life sciences at ServiceNow. “Delivering seamless patient experiences, while also achieving operational excellence at targeted expense levels, is a goal shared by many healthcare providers today. Digital transformation is a key enabler to accomplishing this formidable challenge, and our initial work with Elara Caring represents just the beginning of the impact that can be achieved.” Elara has initiated a rollout of ServiceNow offerings for caregivers delivering Personal Care Services to clients within New York State. Elara Caring is one of the nation’s leading providers of home-based care, offering Skilled Home Health, Hospice, Personal Care Services, Behavioral Health and Palliative Care. With a footprint in 16 states in the Northeast, Midwest and Southwest, it serves more than 60,000 patients and their families across 200 locations. The Elara Caring mission is to deliver exceptional, personalized health care services wherever patients call home. The company accomplishes this by hiring compassionate people who believe in taking care of its patients, clients, care providers and each other.

Read More

HEALTH TECHNOLOGY, DIGITAL HEALTHCARE

Charlie Health Introduces Virtual IOP Services in Florida

Charlie Health | January 18, 2023

On January 17, 2023, Charlie Health, the largest virtual intensive outpatient programming (IOP) provider for at-risk youth and families, announced its expansion into Florida. This comes at a time of need for the industry-leading mental health services the company offers. "As per NAMI Florida, one in six youths between the ages of six and seventeen experience a mental health disorder every year in Florida. Over half of the adolescents in the state suffering from depression cannot receive treatment due to geographical and financial barriers. Carter Barnhart, Co-Founder and CEO of Charlie Health (Mental Health America), said, "Over 6 million people in Florida live in communities that have a shortage of mental health professionals, demonstrating that it's more important than ever to find a viable solution to a limited system." She added, "Florida currently ranks 49th in the country for access to mental healthcare. We're going to change that. Our virtual IOP effectively eliminates long-standing barriers to care, providing young people and families in the state with evidence-based, life-saving treatment they can access from home." (Source – PR Newswire) This expansion of virtual IOP services in Florida follows the company's recent publication of a study on the effectiveness of virtual IOP. The study was completed in collaboration with the University of Pennsylvania. Based on data gathered over the course of nine months from 495 adolescent clients, researchers discovered a 71% reduction in suicidal ideation, a 60% reduction in depressive symptoms, and a 58% reduction in self-harm on discharge from Charlie Health's program. About Charlie Health Montana-based Charlie Health offers personalized treatment plans for adolescents, young adults, and families battling mental health and substance abuse disorders. The company's team of progressive, industry-leading professionals utilizes a customized approach to deliver evidence-based, comprehensive treatment programs. Charlie Health provides clients with the support they require for lifelong results via individual, group, and family therapy.

Read More

HEALTH TECHNOLOGY, FUTURE OF HEALTHCARE

East Sussex and VitalHub Announce Licensing Agreement

VitalHub Corp. | January 17, 2023

On January 16, 2023, VitalHub Corp. announced its subsidiary's licensing agreement with East Sussex Healthcare NHS Trust. The subsidiary, Intouch with Health, has licensed its Patient Journey Platform to East Sussex Healthcare, extending the existing relationship between the two companies. East Sussex Healthcare NHS Trust provides acute hospital and community health services to the 525,000 residents of East Sussex and surrounding areas. Most of the Trust's services are provided by two district general hospitals, Eastbourne DGH and Conquest Hospital, which both have 24-hour emergency departments and provide care around the clock. Community teams from the Trust also offer patient care in-home and from several clinics and GP surgeries in East Sussex. East Sussex Healthcare has been a customer of VitalHub subsidiary (Jayex) since 2016, using its 'Enlighten' check-in solutions. By embracing Intouch's Patient Journey Platform, in particular its Intouch Flow Manager, Check-In, and Mobile App solutions, the Trust has chosen to strengthen and broaden its partnership with the company. These tools will help the Trust witness better patient care journeys, improve efficiency and patient satisfaction in care delivery, and enhance resource utilization and operational efficiency. The Patient Journey Platform facilitates NHS Trusts and other healthcare providers to efficiently manage entire patient workflows and enhance flow in outpatient care. The platform processes around 56% of all NHS outpatient attendances annually, handling 55 million outpatient appointments using real-time data and integrated blended pathways to optimize patient flow and assist in more effective patient care. Dan Matlow, CEO of VitalHub Corp., said, "We are pleased to see yet another existing legacy client extend and expand their relationship with VitalHub." He adds, "Our strategic approach to M&A has been predicated on the synergies of our collective product offerings, and our ability to cross-sell and promote organic growth among our install base. This contract provides further ratification of this thesis and of the market demand for our products and services. We look forward to continuing to execute against our growth strategy, offering best-in-class solutions to our customers." (Source – GlobeNewswire) About VitalHub Corp. Toronto-based VitalHub offers technology to health and human services providers, such as hospitals, regional health authorities, long-term care, home health, mental health, and community and social services. Its solutions include electronic health records (EHR), care coordination, case management, operational visibility, patient flow, and DOCit mobile applications. The company aims to optimize outcomes and simplify the patient experience through its software solutions.

Read More