The Good and Bad Stress

| April 6, 2019

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It can cause headaches, stomach aches, high blood pressure, and an increased heart rate. “About 33 percent of patients that suffer from stress don’t even mention it to their primary care physician,” said Dr. Jennifer Carrion, a resident physician with Lee Health.  But not all stress is bad. “A lot of people actually don’t know that stress can be good for you. There are two different types of stress. There’s something called U-stress, or your good stress, and distress, basically your bad stress,” explained Dr. Carrion.

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Grace Hospice

Grace Hospice and Comfort Hospice are currently caring for the needs of patients and their families in Indiana, Michigan, Ohio, Texas and Virginia. Our hospice offers a family centered model care focused on quality of life for those facing a life limiting illness. Our interdisciplinary team consists of physicians, nurses, hospice aides, social workers, chaplains, bereavement coordinators, therapists, and volunteers. We provide our services in private homes, long-term care facilities and assisted living facilities.

OTHER ARTICLES

RANSOMWARE AND THE PARAMOUNT IMPORTANCE OF EVIDENCE PRESERVATION FOR HEALTHCARE ENTITIES

Article | March 10, 2020

Organizations regulated by the Healthcare Information Privacy and Accountability Act (HIPAA) must take special care to preserve valuable forensic artifacts at the outset of a ransomware or other cybersecurity event. The HIPAA Breach Notification Rule presumes a cybersecurity incident has resulted in unauthorized access to unsecured protected health information and the burden shifts to the organization to show a low probability of the compromise of the health information it maintains. Guidance from the Department of Health and Human Services Office for Civil Rights, the federal entity charged with enforcement of HIPAA, provides that the encryption of protected health information by ransomware per se constitutes an unauthorized disclosure of protected health information triggering the Breach Notification Rule. Consequently, the preservation of forensic evidence capable of disproving the unauthorized access or acquisition of protected health information is paramount and should be undertaken at the outset of the response to any cybersecurity incident, especially ransomware. Breach notification is extremely costly in time, money, and goodwill. Any time and money lost during the operational downtime required to preserve forensic evidence in order to rule out access to protected health information is significantly lower than the costs of notification.

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Health IT coalition to use data analytics in battle against COVID-19

Article | March 10, 2020

Healthcare organizations, technology firms, nonprofits, and academia are banding together to use their collective expertise, data, and insights for rapid deployment of innovative, open-source solutions to the global pandemic. The COVID-19 Healthcare Coalition, a private-sector led response, aims to mitigate the worst effects of the coronavirus by flattening the curve. A key component of this effort will be the use of real-time data for analytics that will help preserve the healthcare delivery system. LUMEDX client partners HCA Healthcare, the Mayo Clinic, and Intermountain Healthcare have joined big tech companies such as Amazon, Google, Microsoft, and others. For a full list, visit the website here. All coalition work is voluntary, and members are asked to pledge open cooperation and sharing. In addition to combining the best sources of information from around the world to provide data, analytics and insights to all, the coalition’s priorities include

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HEALTHCARE ANALYTICS

IMMERSIVE ENVIRONMENTS COULD BE THE NUDGE WE"RE ALL LOOKING FOR WHEN IT COMES TO FRAMING BEHAVIORAL FRAMEWORKS...

Article | March 10, 2020

Yes, empathy has become a fad. Connecting to another human is actually something cool kids do now. If a brand doesn’t have an impact model that includes a practical social issue, consumers tend to not take that brand seriously. In this case, empathy needs to be revisited beyond the trend itself for these strategies to have real, lasting impact. Practical strategies around compassion meanwhile have similarly become an intrinsic part of social impact organisations. They have become so commonplace that prosocial behaviour has strayed into a kind of tokenism. It is common for instance for consumers to donate their hard-earned money to companies who focus their energies on trying to alleviate real-world issues. The question then is whether this proxy for compassion isn’t in fact watering down human connections, as well as our positive impact on the issues business and organisations seek to solve with our help. Postmodern behavioral science If it is, then we must understand why and how to change that. This is where postmodern behavioral science provides a possible better alternative to social impact strategies. Postmodern behavioral science suggests that the current approach to understanding human behaviour lacks even a rudimentary understanding of empathy, defined in the area of social impact as a discursive strategy that allows us to feel what the group we are trying to help is feeling. Of course, compassion has very close ties with empathy. Empathy is an innate ability we all have, one that we can learn to develop and fine-tune over time. It is our emotional connection to another human, though one that lies beyond our own ego. It takes the perspective of the person who is struggling and seeks to understand their life, their struggle, and their worldview. It also resolves to value and validate their perspective and experience — something that donating money to a social impact cause does not. In its broader definition, empathy is a shared interpersonal experience which is implicated in many aspects of social cognition, notably prosocial behavior, morality, and the regulation of aggression. Empathy has a host of positive after-effects when applied as an interpersonal experience. If a social impact organisation is preoccupied with raising capital, then it is likely to disregard the practical worth of empathy for those who truly want to achieve its mission. Immersive empathy One way that behavioral science can contribute is to utilise tools that can help augment the experience of those in need for those needing to understand those needs. Both AR and VR can help people visualise and follow the stories of those who require compassion. These create virtual environments for partners, governments, and consumers to experience with the people they seek to help. But of course, much of human behaviour is geared toward seeking pleasant experiences and avoiding unnecessary pain. Our in-built hedonic valuation systems guide decisions towards and away from experiences according to our survival instincts. This is precisely why business owners who want to encourage empathy in their customers go the easy route, but should seek a more participatory frameworks to inspire and provide experiences for those on board with a social mission. Then there are issues like financial literacy in underserved populations, access to clean water, education for women and girls, and environmental conservation, to name a few of the problems that social impact companies are attempting to tackle. If a company is trying to tackle an issue such as access to clean water, then rather than start there, it should first ask exactly how this issue arose and developed. It should question the beliefs that underpin this chronic social inequality, those that inform policies, practices, cultural taboos, and beliefs about water and people’s access to it. To simply respond to an issue in its developed form is to leave it unfixed. We must be willing to reverse engineer the origins of that issue that got us to where we are. In other words, human behaviour is not the only component to consider in this. The main behavioral framework public servants should take with them is to develop a nudge unit solely based on the relationship between behavioural science and technology. This is mainly because technology is an inevitable part of how we now relate to one another. Immersive Compassion meanwhile should embrace tools like AR/VR that seek to create empathetic environments and valuable impact longevity. To fully embrace empathy as an organisation is to create relevant and rigorous responses that go as far as to alter the infrastructure of its target goals. Optimising social impact comes down to optimising human experience.

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HIPAA, Risk, & Hyper-Outsourcing Healthcare

Article | March 10, 2020

Ever-rising costs have forced the healthcare industry to tread a tightrope between containing costs and quality of service. In an effort to reduce costs, the healthcare industry relies on a large number of external resources. It’s not just administrative and clerical personnel such as call-center, scribes, and billing. Often essential service providers including therapists, clinicians, and physicians are drawn from a pool of external resources to help defray the overhead costs. This trend of hyper-outsourcing unintentionally raises privacy risk, especially regarding patient data.

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Spotlight

Grace Hospice

Grace Hospice and Comfort Hospice are currently caring for the needs of patients and their families in Indiana, Michigan, Ohio, Texas and Virginia. Our hospice offers a family centered model care focused on quality of life for those facing a life limiting illness. Our interdisciplinary team consists of physicians, nurses, hospice aides, social workers, chaplains, bereavement coordinators, therapists, and volunteers. We provide our services in private homes, long-term care facilities and assisted living facilities.

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