Why Patient Engagement is Critical to Revenue Cycle Management

June 6, 2017

Historically, revenue cycle management has focused on maximizing insurance reimbursements, but as patient financial responsibility continues to increase, the landscape is quickly changing. In the past five years, patient payment responsibility has risen dramatically and continues to increase with the implementation of the Affordable Care Act. More people insured means more people who don’t understand their health insurance and many of the plans on the healthcare exchanges are high deductible plans. Collecting from patients is estimated to cost up to 4 times more than collecting from payers1 and patient pay responsibility is projected to climb to 50% of the healthcare dollar by the end of the decade.

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College Station Medical Center

MISSION: To provide high quality compassionate healthcare, exceptional service and advanced medicine to the communities we serve. VISION: To provide a healthcare environment where caring for patients and supporting their families is our passion, where employees are valued, professional development is recognized and sustainable performance is rewarded. We visualize an environment where physicians advocate for the hospital, participate in improving the quality and access to healthcare and collaborate with hospital leadership...

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Spotlight

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MISSION: To provide high quality compassionate healthcare, exceptional service and advanced medicine to the communities we serve. VISION: To provide a healthcare environment where caring for patients and supporting their families is our passion, where employees are valued, professional development is recognized and sustainable performance is rewarded. We visualize an environment where physicians advocate for the hospital, participate in improving the quality and access to healthcare and collaborate with hospital leadership...

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