Era of Change: Today's Healthcare Consumer

October 10, 2017

The emergence of the empowered patient as a consumer, who is more engaged and taking greater control of their healthcare, shows they are increasingly shopping around for services that are most convenient for them. The 21st-century healthcare consumer is already comfortable with cloud and mobile technology, so they are making decisions based on how well practices and hospitals use these digital tools to meet their needs.

Spotlight

HealthJoy

HealthJoy’s mobile application creates an intuitive, connected healthcare experience that takes the confusion and complexity out of healthcare by connecting its members with the right benefits at the right moment in their care journey. Its mobile platform and human healthcare concierge team bring benefits together to surface the best providers, virtual care, and savings. Ultimately, HealthJoy helps employees lead healthier, happier lives. To learn more about HealthJoy’s proven approach to healthcare navigation.

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